Andrew was friendly and gave great customer service. The shuttle service man also was outstanding. (unfortunately I didn’t get his name)
7/7/2025
Rosemary M. VERIFIED CUSTOMER
Adrian was fantastic
7/6/2025
Tom G. VERIFIED CUSTOMER
Andrew is excellent.
7/6/2025
Alex G. VERIFIED CUSTOMER
Excellent customer service
7/6/2025
Susan H. VERIFIED CUSTOMER
I was pleased with the overall service I received, Nichole Cabrera went way and beyond to give good advice regarding my honda services they performed.
7/6/2025
Maria I. VERIFIED CUSTOMER
Nicole was very helpful and customer service was great
7/6/2025
Pamela E. VERIFIED CUSTOMER
Service associate Nicole Cabrera was friendly and knowledgeable. I waited for my vehicle and it was finished in a timely manner.
7/6/2025
Inez P. VERIFIED CUSTOMER
Great service!
7/6/2025
Maria R. VERIFIED CUSTOMER
Manny was very informative and kept be abreast of all changes
7/6/2025
Jose H. VERIFIED CUSTOMER
Valerie was great and provided the best customer service. She was very thorough and communicated the details very effectively. She is an asset to your team. My displeasure with the service is the lack of honesty and lack of true dedication to its customers. Instead of being transparent and looking out for the best interests of your customers, your service team is deceitful. I brought my vehicle in for an oil change and was given a laundry list of maintenance items. Regretfully, I ok’d some of the work, but decided to take my vehicle in to my personal mechanic for the full brake service I was being told needed to be done because it was “very critical”. Well, my mechanic advised that brake service was not needed and that my brakes had at least one year of life left in them. I do not appreciate how your service technician team was trying to deceive me and how maybe the service I did have done was unnecessary! This is highly fraudulent activity and truly disappointing coming from a business that is supposed to be an “upstanding” member of the community. Shame on Norm Reeves Honda!! You have seen me for the last time and I will definitely warn others from being taken by such dishonesty.
7/5/2025
Maria S. VERIFIED CUSTOMER
Thank you Adrianne. You were very nice and attentive. The branch is lucky to have you. Thank you.
7/5/2025
Herb A. VERIFIED CUSTOMER
Friendly and knowledgeable staff personnel. Vehicle service was completed in the estimated time frame provided and I was updated throughout the process. Great customer service!
7/5/2025
Norma V. VERIFIED CUSTOMER
Alex provided excellent service! He is an asset to your company.
7/5/2025
Destiny M. VERIFIED CUSTOMER
Dispensary in service
7/5/2025
Andrew L. VERIFIED CUSTOMER
Shout out to Andrew, he has been a big help!!!!
7/5/2025
George V. VERIFIED CUSTOMER
Trinity was very courteous and kind and she always assists me with amazing customer service. Thank you for the service.
7/5/2025
Jacob N. VERIFIED CUSTOMER
Ram provided excellent service and was very helpful