The truth is that I waited 21 minutes to be met by a service provider in an empty driveway. I was literally the only car at a 3pm appointment. Several people passing by during those minutes mentioned that someone would be there soon. But then Manny saved the day. He went above and beyond to make sure the service was done right and even earlier than expected. I was highly satisfied with his response to my problem and his commitment to customer care. Thank you Manny. You saved the day.
7/12/2025
Jader V. VERIFIED CUSTOMER
Nicole was amazing!
7/12/2025
Elizabeth M. VERIFIED CUSTOMER
I always get great and professional service,
That is why I keep returning year after year.
7/12/2025
Diane V. VERIFIED CUSTOMER
Trinity was very helpful from the beginning ,
From making the appt to follow up on how my
Service was going along
A+
7/12/2025
Xiaopan X. VERIFIED CUSTOMER
Anthony S is professional and provides top notch customer service. The reason I come to Norm Reeves to get my car serviced is bc of Anthony!
7/12/2025
Michael S. VERIFIED CUSTOMER
Service Advisor and technicians were very professional and took excellent care of my vehicle. I was satisfied with my care.
7/12/2025
Ericka F. VERIFIED CUSTOMER
Genaro Perez was very helpful with explaining the services I was very appreciative.
7/12/2025
Adrian U. VERIFIED CUSTOMER
Andrew provided amazing customer service!
7/12/2025
Marjorie M. VERIFIED CUSTOMER
Genaro was extremely helpful and kind.
7/12/2025
Kenneth S. VERIFIED CUSTOMER
Excellent service representative.
7/12/2025
Carla H. VERIFIED CUSTOMER
I was very pleased with the service I received. Thank you again to Genero.
7/12/2025
Miguel C. VERIFIED CUSTOMER
Very unsatisfied this will be the last time I ever purchase a Honda or anyone in my family does. I’ve contacted Honda corp I’m also looking to start a class action against Honda regarding this situation
7/12/2025
Teresa B. VERIFIED CUSTOMER
I especially appreciated Trinity Guzman’s kindness and prompt work of excellence.
7/12/2025
Gary K. VERIFIED CUSTOMER
Joe is a pro
7/12/2025
Marihelen K. VERIFIED CUSTOMER
Great Customer Service
7/12/2025
Aracely A. VERIFIED CUSTOMER
Alex is very helpful and friendly.
7/12/2025
Earl C. VERIFIED CUSTOMER
Service was excellent.
7/12/2025
Emily G. VERIFIED CUSTOMER
Alex was the best rep I’ve had yet! Kept things moving quickly and called AS SOON as the car was done. That’s good service. We all are short on time and he seemed to get it.
7/12/2025
Jonathan C. VERIFIED CUSTOMER
Thanks for your help, Manny!
7/12/2025
Siu W. VERIFIED CUSTOMER
Very good quality services and explained well on repair items. Good job and very impressive.