Done in a timely manner. Friendly greeting and service.
7/16/2025
Karen P. VERIFIED CUSTOMER
Done in a timely manner
Treated well.
7/15/2025
Guled S. VERIFIED CUSTOMER
Matt was a class act, he helped me solve every issue I had and he did it in record time too. Thanks to Matt, Rapids Honda will be where I come to service my civic from now on.
7/15/2025
Xong X. VERIFIED CUSTOMER
Michael was great at helping me.
7/15/2025
Tammie G. VERIFIED CUSTOMER
His was very accommodating, and exterminating the process. I was really happy with my service today.
7/15/2025
David H. VERIFIED CUSTOMER
It was a recall on my CRV. It was my first time at Rapids Honda. Shawn met me and had the order ready for the work. The job was completed in under the expected time. Shawn was very personable and informative. I was impressed with my first time there. David H
7/15/2025
Peter P. VERIFIED CUSTOMER
It has been 22 years since I have bought anything besides a Honda, and service like this is part of the reason why.
7/15/2025
Cristina M. VERIFIED CUSTOMER
Good service, thank you
7/15/2025
Amina S. VERIFIED CUSTOMER
I love a Rapids Honda
They have an excellent wark !!!
7/15/2025
Laurie L. VERIFIED CUSTOMER
Chad did a great job communicating what was going on with the vehicle every step of the way.
7/15/2025
Diane T. VERIFIED CUSTOMER
Michael did a fantastic job in making sure my car was up to date. He was not only pleasant to work with, he always had a smile on his face! Excellent customer service skills! Before my oil change I brought my car in to make sure my oil level was where it needed to be. He even went out of his way to show me how to check it myself if I were ever in a pinch. Michael was great to have as my technician!
7/13/2025
Forrest H. VERIFIED CUSTOMER
Michael was very helpful explaining what further service is needed as I approach 100K miles
7/13/2025
Jeffrey F. VERIFIED CUSTOMER
Thank you for the great service!
7/13/2025
Alisha P. VERIFIED CUSTOMER
I was quoted two hours for the work done on my car and it took over 3 hours. During that time no one checked in with me, relying on me to just see my email/text and approve the work needing to be done. When time exceeded what so was quoted and I’d expressed I was not late for another appointment there was no sense of urgency. It took an additional half hour after my car was pulled out of the shop just to get the paperwork to check me out.
7/12/2025
Amanda R. VERIFIED CUSTOMER
thank you!
7/12/2025
Adelle J. VERIFIED CUSTOMER
Mathew was a joy to work with even if I was there longer than necessary.