My service advisor was excellent and very helpful.
6/25/2025
John E. VERIFIED CUSTOMER
Matt was great! Thanks Rapids Honda!
6/24/2025
Thomas H. VERIFIED CUSTOMER
Matthew’s service was good, but I had ordered some tires on 6/17 (Drew Mechley-I’ll get that order for you Bud.) However when I arrived Monday 6/23 for my oil change and tires-no tires.I called six times to Drew and Blong Xiong. Never got a return call. I even called the switchboard operator to try and get an answer. She said she would take my name and give a note to the gentleman to call me. No results. You missed $1250 tire sale.
6/24/2025
Tom V. VERIFIED CUSTOMER
Mikey was Great
6/24/2025
Steve S. VERIFIED CUSTOMER
He was very pleasant
6/24/2025
Rita L. VERIFIED CUSTOMER
My service rep was absolutely wonderful. I went in hoping to get different tires and rims on my 2022 Honda Accord because I do not like the low profile tire. He was so professional and did all he could to get me what I was looking for. I am so happy to have worked with him and Honda should be proud to employ him. His name is Blong, from Rapids Honda. I am sorry I don’t have his last name with me. Thank, Rita L
6/24/2025
Sonja S. VERIFIED CUSTOMER
Matthew did a great job getting my new tire figured out. The valve stem was bad and made my low tire pressure light come on just about a week after i got a new tire because the 2 nails wouldn't hold pressure of the patches anymore. He really helped me again this morning when i needed help.
6/24/2025
Andrea S. VERIFIED CUSTOMER
I always receive excellent service from Chad Zastrow. Chad is always helpful and pleasant.
Thanks
6/24/2025
Kathie M. VERIFIED CUSTOMER
In and out! Just like it should be!
6/24/2025
Dorothy H. VERIFIED CUSTOMER
Drew explained the problems and the issues were resolved.
6/23/2025
Roger W. VERIFIED CUSTOMER
I was told the service would take 2-3 hours. At 3 hours I went to the desk to get an update, guy went to check but couldn’t find out what was up with my vehicle. A 1/2 our later I went back to the service desk, was told it would be done soon. After Another 1/2 hour finally got word it was done. Disappointed that no one came to give me an update or tell me it was going to take longer than expected.
6/23/2025
Ankit H. VERIFIED CUSTOMER
Michael was very helpful.
6/22/2025
Tyler Z. VERIFIED CUSTOMER
Mikey Estrada was very professional and we are thankful for his service to us as customers. A great person to have in employment. The only reason we are not completely satisfied is because of a missed wheel alignment service. After we notified him of the problem, he quickly sought to rectify it.
6/22/2025
Araceli R. VERIFIED CUSTOMER
Professional very friendly 100% satisfied. Thank you.