Pleasant and prompt service. This was my first encounter with Rapids Honda and I was very impressed.
7/3/2025
Scott D. VERIFIED CUSTOMER
Great job by Drew.
7/3/2025
Nancy L. VERIFIED CUSTOMER
Appreciated Matthew's knowledge and attentiveness to what was needed for my vehicle.
7/3/2025
Ayesha M. VERIFIED CUSTOMER
They did a car wash on my car. I think it would be best if they dry the car with towels instead of leaving water spots all over and when i got in my car is smelled like some bad gas. My ac was blasted and on the lowest temp. I don't mind that my car seat is moved way back but i think it would be nice to have things put back the way it was when you return it to a customer.
7/3/2025
Jeffrey L. VERIFIED CUSTOMER
Overall a good visit.vety helpful in answering questions and appears to like his job.
7/3/2025
Rachelle S. VERIFIED CUSTOMER
The service person was incredibly courteous and kind. It was a seamless process!
7/3/2025
Said I. VERIFIED CUSTOMER
thank you for your quick service
7/3/2025
Phyllis Z. VERIFIED CUSTOMER
Matt was extremely helpful and courteous.
7/3/2025
Donna F. VERIFIED CUSTOMER
Micheal was very pleasant and professional and my car was done sooner than I thought
7/3/2025
Cierra F. VERIFIED CUSTOMER
Job was completely quickly and efficiently.
7/3/2025
Don B. VERIFIED CUSTOMER
I was in the car business for 35 years and saw a lot of service writers and Shaun is one of the best
7/3/2025
Masoom R. VERIFIED CUSTOMER
Matthew did a great job. I am happy that I chose rapid Honda for my services!!!
7/2/2025
Paula S. VERIFIED CUSTOMER
Good communication and explained well when I asked for clarification and had questions .
7/2/2025
Donald M. VERIFIED CUSTOMER
Mailing from Rapid Honda for $10 off an oil change plus a full set of wiper blades for 19.99. I made an appointment for 7 AM on Tuesday the first of July because the coupon expired July 2. My objective was to get a full set of wiper blades. When I picked up my vehicle I was told they didn’t have any wiper blades for my Honda Fit. I learned a new lesson verifying parts in stock and employees name before an appointment. Won’t be back.
7/2/2025
Molly P. VERIFIED CUSTOMER
No thanks
7/2/2025
Denise M. VERIFIED CUSTOMER
Matt is so personable and kind. I showed up a day early for my
Appt and he got me in the schedule and was so understanding. He went out of his way to accommodate me when I asked about timing too. Great service!!! Way to go Rapids Honda.
7/2/2025
Robert J. VERIFIED CUSTOMER
Great service
7/2/2025
Lori H. VERIFIED CUSTOMER
Mikey should have offered full coverage of programming fee for an outstanding key fob order from 2022 that was communicated to me as a “shipping container issue”. I prepaid fob order and never heard from Rapids regarding fob replacement that I ordered and prepaid 70/80$.
I understand that kind of offer to customer comes with authority, experience and confidence. It should’ve been offered in lieu of the 50% I was offered.