Michael was very polite, helpful, and considerate. I enjoyed working with him and was completely satisfied with the service I received.
6/3/2025
Sabrina P. VERIFIED CUSTOMER
My check engine light is still on. I have had it assessed on my last 2 oil changes and they “fix” or state everything is fine. I can’t imagine driving around for months with an emissions or engine issue can be good for a brand new vehicle. Please contact me for further diagnostic plan.
6/1/2025
Kristina B. VERIFIED CUSTOMER
Matthew was kind and patient with me as I was running late. He was able to get my pilot serviced and back on the road in no time.
6/1/2025
Dave W. VERIFIED CUSTOMER
Straightforward information.
6/1/2025
Michelle O. VERIFIED CUSTOMER
Thank you for being the best!
6/1/2025
Gary L. VERIFIED CUSTOMER
Thanks
6/1/2025
Joan C. VERIFIED CUSTOMER
Great communication! Thank you
6/1/2025
Lisa H. VERIFIED CUSTOMER
Matthew was awesome!
6/1/2025
Tracey K. VERIFIED CUSTOMER
I would like to express my sincere appreciation for the outstanding customer service I received from Mikey Estrada at your dealership. From the moment I arrived, Mikey was kind, courteous, and consistently professional. He greeted me with a warm smile and ensured that I had transportation while my vehicle was being serviced.
When I was unable to pick up my vehicle at the originally scheduled time, Mikey went above and beyond by following up with a phone call to check in and see how he could assist. His attention to detail and genuine concern for my convenience did not go unnoticed.
It’s rare to encounter someone so committed to providing such thoughtful and attentive service. Mikey is a true asset to your team, and I hope his efforts are recognized.
6/1/2025
Patricia K. VERIFIED CUSTOMER
I got an appointment at 7:00 am thinking I would be the first one to work on my car. The recall fuel pump said it would take 1:40 , oil change :45 minutes my car was done at 11:00 , my problem was my 7:00 appointment which turned out to be 8:15 before my car went into the shop, do you think if I had a doctor appointment at 7:00 and showed up at 8:15 they would let me see the doctor? Very disappointment with your schedule system
5/30/2025
Peg L. VERIFIED CUSTOMER
Chad was very helpful
5/30/2025
Debra J. VERIFIED CUSTOMER
Very efficient and polite service. Kept me well informed and he sermed very knowledgeable.
5/30/2025
Daniel M. VERIFIED CUSTOMER
Michaelina l was very professional and helpful.
5/30/2025
Pamela D. VERIFIED CUSTOMER
Very accommodating; answered questions, explained things well.
5/30/2025
Peter S. VERIFIED CUSTOMER
Mikey was great to work with
5/30/2025
Donna G. VERIFIED CUSTOMER
I lease my car. I got my car 19 months ago from Jorge…whenever I’m here, I make a point of seeing him…he’s a great guy. Everyone I’ve met have been kind and helpful. Rapids is the 3rd Honda dealership I’ve worked with and definitely the best! My 2024 is my fifth Honda, fourth CR-V…I will always have a Honda