Great service. Very good at explaining exactly what my carj needed. Pleasant to work with.
7/9/2025
Mark K. VERIFIED CUSTOMER
Professional, good listening skills, personable. Well done!
7/9/2025
Tashi C. VERIFIED CUSTOMER
Service was excellent.
7/9/2025
Gwen K. VERIFIED CUSTOMER
Shawn is great. A wonderful service advisor. He is very knowledgeable.
He always makes my visits very comfortable.
I also always request Brian Nordstrom as the Tech who works on my car.
These two make a great team. Rapid Honda is a wonderful place to service your car.
Thanks to Shawn & Brian
Gwen K
7/9/2025
Lawrence D. VERIFIED CUSTOMER
Thank you Matthew, for keeping me updated and informed on the service that was being done on my vehicle.
Larry
7/9/2025
Mary Beth. VERIFIED CUSTOMER
Matt is very personable, communicated with me throughout the process, and made sure I was satisfied with the results. I would be delighted to work with him again. He definitely earned my trust!
7/9/2025
Edward W. VERIFIED CUSTOMER
Michael was helpful and courteous.
7/9/2025
Eldon B. VERIFIED CUSTOMER
I had an issue with my Honda that every other service rep said that’s just the way they are and it can’t be changed. When I told my issue to Matt he listen, came to my car and realized what I wanted done wasn’t in the vehicle settings as I had said then got a technician and explained to him my issue with the car. The technician took my car and was back in 15 minutes with my issue solved. Matt cared and wanted to help and got the correct man to solve my problem. Matt truly cared and took the time to listen I can’t say enougn positive things about Matt’s attitude when it comes to customer service. All my future contacts with your service department will always start with Matt.
7/9/2025
Donna S. VERIFIED CUSTOMER
The service guy that greeted me and checked me out was very nice and helpful!
7/8/2025
Marilyn B. VERIFIED CUSTOMER
Always profane does what is promised.
7/8/2025
Cindy R. VERIFIED CUSTOMER
Matthew knows how customer service should be done. He’s friendly, efficient without you feeling pushed through and personable.
7/8/2025
Justin J. VERIFIED CUSTOMER
Great experience
7/8/2025
Cubie S. VERIFIED CUSTOMER
Service was excellent and I was so glad to get my car back in time to get to work. So wonderful that I didn't have to pay for repairs today.
7/8/2025
Danelle C. VERIFIED CUSTOMER
Matthew was awesome to work with. He was very knowledgeable, extremely friendly and had a great sense of humor. I asked him a question about how to reprogram my fob to unlock all 4 car doors at once when I unlocked my car and he said “let’s go over to your car and I’ll show you”. Talk about going above and beyond. Matthew provided amazing customer service.
7/8/2025
Todd H. VERIFIED CUSTOMER
Matthew was very helpful. He answered all my questions and helped solve the issue i was having. Thanks
7/8/2025
Steve G. VERIFIED CUSTOMER
Matthew Wirig is the best service representative I’ve with in recent memory!
7/8/2025
Akossiwa K. VERIFIED CUSTOMER
I will be very happy to do the review!!!
7/8/2025
Cristi T. VERIFIED CUSTOMER
Drew was friendly and courteous.
7/6/2025
Sumaiye A. VERIFIED CUSTOMER
Amazing service! I appreciate how quick the team was and how helpful they were.
7/6/2025
Nathan/Amanda L. VERIFIED CUSTOMER
My message wasn’t received and I ended up needing to leave my vehicle for longer than planned. It was so inconvenient especially with kids. I was very annoyed.