Overall it was great service! But I’m still having a rare noise coming from the back of the vehicle, it is not even a year since I have purchased the car.
Thanks
9/27/2023
Sharon A. VERIFIED CUSTOMER
It was great
9/27/2023
Gabrielle W. VERIFIED CUSTOMER
They were able to do my maintenance check in a timely manner.
9/27/2023
Fadile U. VERIFIED CUSTOMER
Very good
9/27/2023
Terry B. VERIFIED CUSTOMER
Very quick! Thanks!
9/27/2023
Daniel W. VERIFIED CUSTOMER
Our vehicle was serviced and completed in a timely manner. Then we were notified to come pick it up. We were pleasantly surprised when everything went so smoothly.
9/26/2023
Rebecca F. VERIFIED CUSTOMER
Michael went above and beyond helping me with my vehicle. I'd been calling for months trying to figure something out and he was the only person who actually helped. I don't know how many voice-mails I've left his supervisor and other service people and they never ever call me back. If Mikey hadn't stepped up the way he did, I would never have returned to Rapids Honda. Sean never returns phone calls, I had to physically go into the building to be worth his time to talk to about an issue where my car was damaged during an oil change.
I will only work with Mikey, he's the only one who even makes me feel like I'm worth the time to speak with about vehicle. Mikey is top notch! He is kind, respectful and fully explains the issues.
9/26/2023
Donna K. VERIFIED CUSTOMER
Excellent service!
9/26/2023
Delfin R. VERIFIED CUSTOMER
Great job! Fantastic service!
9/26/2023
Kristi S. VERIFIED CUSTOMER
Horrible service department
9/26/2023
Diane R. VERIFIED CUSTOMER
Answered all my questions. Very polite and professional.
9/26/2023
Alexander S. VERIFIED CUSTOMER
Great service!
9/26/2023
Renee S. VERIFIED CUSTOMER
Love this Team????. I am a loyalist to Rapids Honda!
9/26/2023
Melanie R. VERIFIED CUSTOMER
Michael did a great job of addressing all of our needs including getting the vehicle recall completed instead of having us schedule a second appointment.
9/25/2023
Michael F. VERIFIED CUSTOMER
Job well done
9/25/2023
John R. VERIFIED CUSTOMER
I was very pleased with my service. Thanks
9/24/2023
Matthew B. VERIFIED CUSTOMER
Marked what needs to be done in the future. Got it done timely.
9/24/2023
Jocelyn D. VERIFIED CUSTOMER
2 hrs to complete an oil change, slow communication, employees were playing football in parking lot, employee had their daughter at work, tag and plastic protection left in car. Was a set appointment so nothing should get in the way of the work.