Service advisor was great to work with. Resolved an issue with mixed up vin numbers from a previously owned car.
9/20/2023
Arlen R. VERIFIED CUSTOMER
Great service!
9/20/2023
Gilbert N. VERIFIED CUSTOMER
Very good
9/20/2023
John L. VERIFIED CUSTOMER
Very pleasant staff!
9/20/2023
Venny N. VERIFIED CUSTOMER
Great job. However my service light still comes up. I thought it'll disappear after the service
9/20/2023
Nancy E. VERIFIED CUSTOMER
A+ service!! Michael was professional and very helpful! Would definitely recommend your dealership!
9/20/2023
Gerald S. VERIFIED CUSTOMER
Thorough, efficient, and professional
9/20/2023
Stu W. VERIFIED CUSTOMER
Michael did a very nice job. Very personable.
9/19/2023
Michael R. VERIFIED CUSTOMER
Cashier was Awesome ????
9/19/2023
Michelle B. VERIFIED CUSTOMER
Double the cost it should have been. I was told it was one issue then it turned to be 2 more issues. Took longer than I thought. Hated the rental car.... just not a good experience at all!!!
9/17/2023
Jin H. VERIFIED CUSTOMER
Very cordial and professional.
9/17/2023
Timothy B. VERIFIED CUSTOMER
Thanks!
9/16/2023
Antonio S. VERIFIED CUSTOMER
Great service, Quick and easy.
9/16/2023
Amy B. VERIFIED CUSTOMER
It’s hard to get a hold of your team to check the status of my car while there. I leave messages and it’s hard to get callbacks. It would be nice if they had one person that just answered phones in the service department instead of being transferred to your advisor and not being able to get a hold of them and having to leave messages and wait for callbacks that I never get. It had my vehicle be at the shop an extra day longer. And it also doesn’t seem like the technicians work very well with the service advisor s relaying messages about the status of the vehicle or the issues it’s having
Unfortunately it had me lose confidence that my proper issue was being addressed
9/16/2023
Sheri D. VERIFIED CUSTOMER
Thanks for keeping me updated on what the issue was with my car.
9/16/2023
Karen S. VERIFIED CUSTOMER
I felt with Mr Wong. He was so understanding and helpful to me. He was honest. Very wonderful employee.
9/16/2023
Kelly B. VERIFIED CUSTOMER
Appointment was for 2:15 for simple oil change. My husband arrived at 2:00. Oil change was not completed until after 4:00. My husband was in waiting room but was not told it was ready. I got a text but was not there, should have been claified with him once they knew he was waiting. 1:45 min is a rediculas amount of time for an oil change, we had an sppointment. Oil does not appear as clean as expected, leaves concerns that it wasn't completely drained or filter wasn't changed.