Time and price were appropriate for the work done. No complaints
9/22/2019
Brian H. VERIFIED CUSTOMER
Please don't send another survey. You asked if I was completely satisfied. That should tell you what answers I would include in the survey. Thank you
9/22/2019
Taylor B. VERIFIED CUSTOMER
Michael was very polite and even though I came in on a Saturday morning/afternoon, he didn’t make me feel rushed. When my car was complete he made sure to go over everything they saw on my car and explain what I’ll need on my next visit.
9/22/2019
David H. VERIFIED CUSTOMER
Excellent customer service start to finish.
9/22/2019
Patrick M. VERIFIED CUSTOMER
Josh was excellent!
9/22/2019
Tilak C. VERIFIED CUSTOMER
Payton was very friendly and took great care of me, had a great experience at Roseville Toyota.
9/22/2019
Rachelle G. VERIFIED CUSTOMER
Adam is a true professional! He’s very knowledgeable and explained in detail two issues that came up with my vehicle. Thanks for the excellent customer service Adam!
9/22/2019
Natalie H. VERIFIED CUSTOMER
Mike was Awesome.
9/22/2019
Nghiep N. VERIFIED CUSTOMER
Adam is an outstanding service advisor. He answered all my questions, addressed my concerns, and gave recommendations. Thanks. Nghiep
9/22/2019
Marie H. VERIFIED CUSTOMER
I appreciate the friendly, quick and pleasant experience I received from all the service staff. Special thanks to Conner who was so helpful and keeping me informed from start to finish.
9/22/2019
Esther N. VERIFIED CUSTOMER
Molly is a Gem to the company. She was very professional and answered my questions to my satisfaction.
9/21/2019
Ann &. VERIFIED CUSTOMER
Excellent customer service. Very helpful.
9/21/2019
Kim S. VERIFIED CUSTOMER
I thought the service was great but the car was late coming back. Not the fault if the service person who helped me but it was inconvenient.
9/21/2019
James K. VERIFIED CUSTOMER
Very prompt and pleasant
9/21/2019
Frank P. VERIFIED CUSTOMER
Everything went fine
9/21/2019
Kevin M. VERIFIED CUSTOMER
Was asked if I wanted a complementary car wash. I said yes. The car even had the green wash me sign on the dash. When I received the car, it was not washed. Service advisors were great.
9/21/2019
Brian G. VERIFIED CUSTOMER
Thanks
9/21/2019
Martin R. VERIFIED CUSTOMER
Yes a conversation is necessary
9/21/2019
Catherine F. VERIFIED CUSTOMER
Sean communicated well about everything and I was very happy with the service.
9/21/2019
Dean C. VERIFIED CUSTOMER
I came in without an appointment and you guys listen to my problem, I was in a time crunch, and handled it quickly. I just needed a new battery. But the wait time was over an hour. Stockman made a call to rush my battery replacement to Johnny Bench's brother. Haha I don't remember Bench's first name. They got it handled in 20 minutes and I was on my way not missing any other appointments. Thanks to those guys! Tell Stockman I'm the guy that doesn't know who the governor of California is because he's not on SportsCenter LOL That's a fact. Those 2 guys made my day and deserve some recognition for a quick, well done job, that affected the rest of my day in a positive way! Thanks Stockman and Bench.
Signed,
Dean C