My stay at Roseville Toyota was wonderful. My wife and I enjoyed talking to staff about future cars and service. Mr. Egan was diligent and helped us solve a problem with repairing our Highlander during its 25,000 mile service. He is down to earth and is easy to talk to. I bought an extended warranty from him also. Conor is a great salesman because he makes sense when he talks.
9/23/2019
Bill W. VERIFIED CUSTOMER
Waiting for a call back from Josh to schedule the remainder of repair (install of microphone)
9/23/2019
Lidia T. VERIFIED CUSTOMER
Mr. Paul S. Koontz provided wonderful customer service. Treated us like family. He was very knowledgeable and explained what the procedure would be. He went over the different options to find a solution and walked us through very patiently. He attentively answered our questions and concerns with a smile and a had an uplifting attitude. We had an amazing experience at Roseville Toyota thank to Mr. Koontz. He made us feel comfortable coming here. Thank you Mr. Koontz!
9/23/2019
Barbara C. VERIFIED CUSTOMER
All employees treated me like family. The little over 2 hours I spent there were extremely pleasant. Your team is THE BEST!!
9/23/2019
Jason K. VERIFIED CUSTOMER
Extremely professional and helpful.
9/23/2019
Dawn P. VERIFIED CUSTOMER
The reception person and the advisor seemed very distracted.
9/23/2019
Donna O. VERIFIED CUSTOMER
My car was ready 40 minutes early from what Paul quoted me. I really thought that was great. He was very nice.
One other thing. I keep forgetting to ask for a car wash. Then the paperwork indicates I didn’t want a wash. Maybe your front line people might ask.
9/23/2019
Iosif S. VERIFIED CUSTOMER
Thank you for great job.
9/23/2019
Arnel B. VERIFIED CUSTOMER
Excellent Customer Service.
9/23/2019
Swamy M. VERIFIED CUSTOMER
I came from 30 miles for my first service. I was little disappointed with water wash. They not done proper cleaning. I have also expected interior vaccum and dashboard polish. New experience for me. I am not satisfied with the service.
9/23/2019
Gonzalo-Catherine E. VERIFIED CUSTOMER
We are always treated well and they take good care of my car. ????????
9/23/2019
Kristopher Y. VERIFIED CUSTOMER
Jim is exceptional in taking care of his customers!! I have worked with him several times and every time I’m always welcomed with a smile! His friendly demeanor and knowledge base make it easy on my wife and I when explaining the process of service from start to finish! I will be recommending him to all my friends and family!
9/23/2019
Angie K. VERIFIED CUSTOMER
Shane is tremendous; smart, efficient, and deeply trustworthy. Always gives guidance on the best way to approach vehicle maintenance issues. We’re raving fans.
9/23/2019
Elaine-Jolynn V. VERIFIED CUSTOMER
Steve was very nice, explained what needed to be done with my car very thoroughly and was very professional.
9/23/2019
Saketh K. VERIFIED CUSTOMER
Good service ????
9/23/2019
Stephen C. VERIFIED CUSTOMER
I am very unhappy that they found a coolent leak that isnt covered so i will have to pay to get it fixed in a car i have only put 5000 miles on.
9/23/2019
Donald P. VERIFIED CUSTOMER
Barbara did a wonderful job being my service advisor today and answered a very important question I had regarding my transmission, I’m very happy about the results of the question, thank you.