She explained everything clearly and made the whole process effortless. I'll be requesting her the next time we get service done. Thanks Austin!
1/20/2020
Dharminder K. VERIFIED CUSTOMER
Great customer service and plus quick service and wash my car was plus .
1/20/2020
Eileen B. VERIFIED CUSTOMER
Excellent CSR professional and fast
1/19/2020
Kevin K. VERIFIED CUSTOMER
John Pepper is an excellent service advisor and is a awesome guy to work with , he will take the time and listen to your issues and will give you all of the options that could be the resolution for your concerns. John is the reason I continue to return to Roseville Toyota, he always takes extremely great care of me and understands my needs completely and always has an open ear to listen to me
1/19/2020
Cecilia C. VERIFIED CUSTOMER
Mike North was a great help !Thanks
1/19/2020
Joseph C. VERIFIED CUSTOMER
Thank you!
1/19/2020
Arjun S. VERIFIED CUSTOMER
Happy with the service
1/19/2020
Imelda D. VERIFIED CUSTOMER
I'm very satisfied with the service. Great customer service.
1/19/2020
Amanda B. VERIFIED CUSTOMER
Very attentive and answered all my questions! Had my car completed exactly when he said it would be done. 50 minutes for tire rotation, great timing as I was waiting with my 4 year old son.
1/19/2020
Tyler F. VERIFIED CUSTOMER
Great communication and customer experience
1/19/2020
James C. VERIFIED CUSTOMER
Courteous and knew how long the replacement would be. Good service. Thank you.
1/19/2020
Mary B. VERIFIED CUSTOMER
Very professional and friendly. Answered all my questions expertly. Very happy with the atmosphere and environs within the dealership
1/19/2020
Raihana A. VERIFIED CUSTOMER
Chris is awesome as always and service was completed in timely manner.
1/19/2020
Jessica S. VERIFIED CUSTOMER
Steve was very friendly and helpful. I’ll be back.
1/19/2020
Joshua R. VERIFIED CUSTOMER
Jon and Payton were really helpful. They kept me updated on the status of my repair.
1/19/2020
Marci P. VERIFIED CUSTOMER
Payton provided excellent service, he was extremely friendly and helpful. However the car rental counter was pretty slow and not nearly as friendly.
1/19/2020
Jean C. VERIFIED CUSTOMER
Steve was clearly articulate in explaining what needed to be done regard service to my car. I appreciated his professional manner & would request him in the future.
1/19/2020
Marie D. VERIFIED CUSTOMER
Michael North was great! He went above and beyond by fixing my passenger side tag light(discounted) because he was concerned I’d be ticketed driving without light.
1/19/2020
Kristine R. VERIFIED CUSTOMER
I was having trouble with navigation and had the same problems after appointment so had it over to Folsom Toyota this afternoon one day later. Now I’m up and running