I would like to share about my timely and pleasant experience this Saturday when my Corolla 2018 was called for a manufacturing recall and it was served with 2 other requests. I’ve been delaying my car’s checkup for a while during the quarantine but actually it wasn’t needed because Toyota offered a free of charge Lyft ride from and to the dealership for me. I feel very safe and surprised by this extra comfort and safety measures.
4/27/2020
Lori-Ruben T. VERIFIED CUSTOMER
Great service experience.
4/27/2020
Patricia S. VERIFIED CUSTOMER
When I got my truck back everything in my glove box was in a box they should’ve told me and I would have done it myself. You would think they would have the courtesy to let somebody know
4/27/2020
Kim P. VERIFIED CUSTOMER
Thank you for your service with a smile & kindness in this time
4/27/2020
Maria O. VERIFIED CUSTOMER
Keep up the good job!
4/27/2020
Jesse N. VERIFIED CUSTOMER
She was courteous,fast,and helpful with any questions I had. Everyone I encountered was very pleasant
4/27/2020
Hugo M. VERIFIED CUSTOMER
Yes. She did a great job.
4/27/2020
Preston A. VERIFIED CUSTOMER
Great team! And such care taken during this scary time.
4/27/2020
Dianne S. VERIFIED CUSTOMER
After I got a message my vehicle was ready for pick up, I left 3 messages for Steve to call
Me back to make arrangements for a car to pick me up. That took 21/2,hours. He did not seem to think iit was not ok for me to have to call three times. I finally got a ride from my son.
4/27/2020
Michael S. VERIFIED CUSTOMER
Barbara was great and went above and beyond what she needed to to get answers to the questions I had. She really made up for the bad experience I had with the sales man I had after purchasing my vehicle. Who ever was responsible for hiring and training her made a excellent choice.
4/27/2020
Tatek T. VERIFIED CUSTOMER
Spent over 250.00 the service, could not even wash my car. I am sure service dept have a car wash. I was kind of disappointed not run the car through a car wash.
4/27/2020
Eugene M. VERIFIED CUSTOMER
Great job as always. Love all the personal touches with staff upon arrival.
4/27/2020
Brandon B. VERIFIED CUSTOMER
Very pleasant service
4/26/2020
Toyan J. VERIFIED CUSTOMER
He was awesome
4/26/2020
Jenny M. VERIFIED CUSTOMER
Michael was a friendly and happy representative. :)
4/26/2020
Dennis-Gwyneth D. VERIFIED CUSTOMER
Steve was very courteous and helpful.
4/26/2020
John H. VERIFIED CUSTOMER
Keep up the good work.
4/26/2020
Ashley C. VERIFIED CUSTOMER
Payton was great! Definitely will be bringing my car back to Roseville Toyota for service
4/26/2020
Susan C. VERIFIED CUSTOMER
Payton was so kind and helpful. I’m happy to have him as my service representative.
4/26/2020
Pamela-Bill K. VERIFIED CUSTOMER
I never met them service agent both bringing in and picking up my car other agents helped me and did a good job