He went above what he needed to do. I did not feel any pressure from him
4/30/2020
Juan S. VERIFIED CUSTOMER
It was a great experience
4/30/2020
Janie L. VERIFIED CUSTOMER
Molly very nice and professional and helpful
4/30/2020
Jamal P. VERIFIED CUSTOMER
Great job loved my experience 5 stars
4/30/2020
Jackie L. VERIFIED CUSTOMER
very good
4/30/2020
Leticia V. VERIFIED CUSTOMER
Fast service and great customer service is greatly appreciated especially during these trying and uncertain times. Paul was great!
4/30/2020
Gary H. VERIFIED CUSTOMER
I purchased 4 new tires and didn't get any information on warranty or rotation. I also understand my vehicle warranty is nearing expiration and would like to know of extended warranty options..thanks
4/30/2020
Ricardo M. VERIFIED CUSTOMER
The best Cuatomers services
4/30/2020
Dana M. VERIFIED CUSTOMER
Only thing I didn't receive is a car wash because of the COVID-19
4/30/2020
Patricia B. VERIFIED CUSTOMER
Mike was extremely helpful, kind and friendly. He went out of his way to ensure we got the right service and kept us informed on the progress. I was very thankful that he pursued warranty service on our issue and saved us thousands of dollars in repair costs. I would highly recommend Mike to anyone needing service at Roseville Toyota. 5 star service!
4/30/2020
Holly C. VERIFIED CUSTOMER
I have always been happy with my service at Toyota for the last few years. However, when Paul called me to tell me my car was ready he said the only thing that was wrong was there was “a little corrosion” on the battery and he said “we‘ll take care of it next time.” After I left and looked at the paperwork it read “excessive corrosion” and he stated on the paperwork “that the customer did not want the work done” which is a complete lie. It’s the first time I have been disappointed with the service I have received at Toyota. Just felt I needed to be honest.
4/30/2020
Celeste P. VERIFIED CUSTOMER
I have brought my car to Roseville Toyota twice in the last month and both times have been the worst experience I have ever had. I was lied to the first time when bringing it in.I have never experienced such poor communication and customer service. I purchased this car last month from Roseville Toyota and it is the worse decision I have ever made. I would never recommend anyone to purchase a car from Roseville Toyota. I hope that someone from your team will reach out to me in the near future and hopefully show some type of concern for your customers. Thank you for taking the time to read this review.
4/30/2020
Otgonbayar S. VERIFIED CUSTOMER
Thank you, Barbara you are a great employee.
4/30/2020
Ladawn W. VERIFIED CUSTOMER
Great job.
4/29/2020
Jay R. VERIFIED CUSTOMER
Everything is fine and dandy at Roseville Toyota.
4/29/2020
Tony M. VERIFIED CUSTOMER
Michael was awesome I will be back for service. Thank you for taking care of me.
4/29/2020
Jose I. VERIFIED CUSTOMER
It was good to price for new tire but I thought it was cover under the Xtra cover when I bought my truck but the financial lady she didn't do it
4/29/2020
Debbie R. VERIFIED CUSTOMER
Steve is always so pleasant, thorough and helpful. I really appreciate him taking the time to explain everything. Thank you!