Mr Lunsford was very professional and thorough in regards to my visit.
7/1/2020
Doyle U. VERIFIED CUSTOMER
Cory is fantastic at his job and should be promoted to manager of service advisors. He helped me with a rear brake job on my 2018 Toyota Camry that was supposed to be done last Saturday but was canceled when I arrived there because the warehouse didn’t have brake pads… I had to reschedule for Tuesday morning and Corey not only made that happen but possible.
7/1/2020
Sam S. VERIFIED CUSTOMER
I felt that I have been pushed a side and not everything I asked for is done. The excuse was, “you don’t have an appointment “. Lake of communication professionalism to the rude point. Not sure why should I deal with this attitude. Steve was the best, but I am out of luck twice so far. I came twice and Steve was off...
7/1/2020
Eleanor C. VERIFIED CUSTOMER
The service was great. The next service date appointment did not get scheduled which was done previously with my first service apointment. This is the only thing I can think of that was not handled. Thank you. Eleanor C
7/1/2020
Abraham N. VERIFIED CUSTOMER
Conor was great! Got the 4runner in and fixed quickly. The rest of the team was excellent also
7/1/2020
Robert K. VERIFIED CUSTOMER
Excellent service and communication
7/1/2020
Robbson, Darrell. VERIFIED CUSTOMER
Excellent customer service!
7/1/2020
Natalie A. VERIFIED CUSTOMER
She was very nice about my answering my questions. Some people seem inconvenienced when I ask a lot of questions but not her.
7/1/2020
Charles B. VERIFIED CUSTOMER
Very expensive for simple ac recharge. Cory’s service was fine.
6/30/2020
Scott N. VERIFIED CUSTOMER
Effeciant, friendly, and fast.
6/30/2020
Jamie F. VERIFIED CUSTOMER
I always have a positive experience when I bring my vehicle in for service. Each employee is polite and professional. Thank you!
6/30/2020
Janice H. VERIFIED CUSTOMER
Great experience , very professional and quick service .
6/30/2020
Rosario H. VERIFIED CUSTOMER
Leanna was very professional, answered all our questions, and was Super!!
We also like that the service was on point w the time they told us!
Great Job Toyota of Roseville, n thank u Leanna????
6/30/2020
Steve E. VERIFIED CUSTOMER
Conor was very professional and helpful. I look forward to working with him in the future to keep my SUV in top shape.
6/30/2020
Lindley T. VERIFIED CUSTOMER
Nothing special got me in and out within a reasonable time. Like the service where they sanitized the car after they brought it to me.
6/30/2020
Lissa C. VERIFIED CUSTOMER
Shane took the time to explain everything well and walked me out to show me how to take care of a couple of ongoing maintenance needs under the hood. Very good service!
6/30/2020
Rey C. VERIFIED CUSTOMER
Good service and Michael was helpful and took care what I need
6/30/2020
Paulette B. VERIFIED CUSTOMER
Payton is a good service advisor.He took care of our recall problem efficiently,and we are very satisfied.
Thank you very much.
6/30/2020
Jim H. VERIFIED CUSTOMER
Everyone was very helpful n a job well done. Thank you so much. Karen Henry
6/30/2020
Andy P. VERIFIED CUSTOMER
Michael was fantastic! He turned a scary and expensive situation into one where I felt like everything was being taken care of and could see the value in the cost. Thank you Michael (and the lady who processed my car rental, she was also very professional and kind), you’re a gem. Give him my best regards and a bonus $$$ :)
Andy P