Very friendly, informative, stayed in contact and made valuable recommendations
8/1/2020
Allan V. VERIFIED CUSTOMER
Cory is the best!! He was able to help me with all the necessary repairs for my vehicle.
7/31/2020
Guy F. VERIFIED CUSTOMER
I also want to say that I had some questions and Alex was very helpful and answered my questions very quickly and efficiently.
7/31/2020
Robert R. VERIFIED CUSTOMER
Conor Egan was a great help and I will definitely have him help with my next experience with Roseville Toyota!!!
7/31/2020
Allison A. VERIFIED CUSTOMER
I appreciate the Lyft home and back, it makes my day flow
And not productive.
7/31/2020
Jonathan S. VERIFIED CUSTOMER
Fast and friendly
7/31/2020
Glen C. VERIFIED CUSTOMER
Jason provides excellent service and was very courteous!
7/31/2020
Sherie S. VERIFIED CUSTOMER
Quick service and the staff were all friendly and professional.
7/31/2020
Tamara C. VERIFIED CUSTOMER
Shane was very nice and professional. My car was done in a shorter amount of time then quoted. The young ladies who were working around 7am bringing the cars out and opening can be a little more kind. Other then that it was a cool experience.
7/31/2020
Cynthia P. VERIFIED CUSTOMER
Mr. Webster is so knowledgeable and so nice. He called when I left him
Voice messages and texting me to update me on my vehicle and time frame. He is great asset to Roseville Toyota.
7/31/2020
Nouman S. VERIFIED CUSTOMER
Mike is always professional, courtesy and I never have to worry about surprises like my local dealer.
7/31/2020
Karina B. VERIFIED CUSTOMER
Hello!
I was rushed off this morning when I dropped off my car by a guy who was covering for Michael. I believe his name was Jason?
I was told that I would get a call around 11am for an update, never got a call back. At 11:30am, I got a text message stating my car was ready so I tried connecting with Michael for 1 hour and 30 mins- That’s just ridiculous! I called multiple times and no one was able to help me at ALL. There was no manager, no supervisor no colleague, no one to talk to other than “leave a message”.
He finally called me back and apologized for the delayed, he said they were short staff.
I think this is unacceptable. Why would we wait that long to get a call back? At this point, I didn’t know what was the status of the breaks on my car.
I wish things would have been handled better- that’s all.
7/31/2020
Cindy H. VERIFIED CUSTOMER
Well I left on the text # that hit me to do this thing. Everyone everyone was effectively on top of their jobs. I was impressed
7/31/2020
Melissa O. VERIFIED CUSTOMER
Conor is hands down the best service advisor he listens and answers all questions he also gets my services done quickly.
7/31/2020
Mike G. VERIFIED CUSTOMER
Great job thank you!
7/31/2020
Charles G. VERIFIED CUSTOMER
Quick and efficient
7/31/2020
Mary E. VERIFIED CUSTOMER
Always terrific service! Great staff!
7/31/2020
Diane L. VERIFIED CUSTOMER
Very friendly, respectful, no complaints!
7/31/2020
Ahmed K. VERIFIED CUSTOMER
When I went back to pay and pick up my car, Michael ( he didn’t check me in, it was someone next to his desk ) was busy with another customer. There was 3 other advisors who didn’t have any customers.
I asked the advisor next to him ( who checked me in originally ) I asked him if he can check me out too, he refused and he told me he would have helped me check out if Michael wasn’t there. So I had to keep standing after the lady Michael was helping and the other 3 advisors not helping any customers.