Again very efficient. Only a tire rotation yet we determined a new set of 2 tires were needed to go with the 2 purchased from prior visit.
Suspension will be next yet will be done away from dealership due to cost savings
10/20/2020
Leeann B. VERIFIED CUSTOMER
Payton was excellent - courteous and efficient and helpful. And all while making me feel like I was his most important customer.
10/20/2020
Qui T. VERIFIED CUSTOMER
Great service
Thx
10/20/2020
Rosalinda M. VERIFIED CUSTOMER
Estoy muy satisfecha con el servicio a mi carro, todos muy amables con su atención y muy rápido el servicio . Y Alexander muy amable con su servicio.
10/20/2020
John Mourier. VERIFIED CUSTOMER
He is the best and always honest but the service
10/20/2020
Naomi B. VERIFIED CUSTOMER
I love Roseville Toyota the service is Fantastic!!! The Employees are very knowledgeable!!!!
10/20/2020
Zina P. VERIFIED CUSTOMER
Our service man could have been more pleasant. Although he did his job, he avoided eye contact and didn’t explain much. It was obvious he was trying to be done with us as fast as possible. It definitely did not make us feel very welcome.
10/20/2020
Rebecca G. VERIFIED CUSTOMER
Part of service is having my vehicle washed. That did not occur. I received a rain check. So now I’m supposed to take more time from work to get my vehicle washed. I expect to get compensated for the car wash which is supposed to be included as part of my service.
10/20/2020
Linda-Phil W. VERIFIED CUSTOMER
STEVE WAS VERY HELPFUL, AND DID A GOOD JOB TAKING CARE MY NEEDS.
10/20/2020
Maria M. VERIFIED CUSTOMER
Samuel is good but they can't wash my car and I not happy.
10/20/2020
Jacqueline T. VERIFIED CUSTOMER
I always appreciate Mr. Lunsford's assistance and compassion. He understands I am hard of hearing and makes the process even with masks on, easier for me. Thanks to you all.
10/20/2020
Brett S. VERIFIED CUSTOMER
Thank you.
10/20/2020
Deborah S. VERIFIED CUSTOMER
Great experience with everyone I met.
10/20/2020
Antonio S. VERIFIED CUSTOMER
I appreciate his willingness to wait shortly after closing to allow me to pick up my truck due to an accident on the highway. Thank you!
10/20/2020
Hedy P. VERIFIED CUSTOMER
Very pleasant experience working with Jason. He took his time to Answer my concern. great customer service. So glad to have him as my service advisor as well as his partner that I did not get his name. Thank you for that nice experience.
10/19/2020
Dennis S. VERIFIED CUSTOMER
Can't duplicate ate high pit h noise coming from rear of vehicle. Noise gets louder when driven over 60mph and can't hear the radio. Need to have it repair or I may see a lawyer to find out my options.
After leaving car wash, I heard a cracking sound and ha ing problem since. Very unhappy with Toyota service. Mr. Shoji
10/19/2020
George M. VERIFIED CUSTOMER
Josephine was great and she is very thorough with evaluating my cars needs and desires! She also saved my drink cup that was left at her desk and came back and was able to save it !
George M