Excellent customer service from the Valet and the service manager and the person who retireves the car. Everyon. When I came to pick up vehicle, my service manager was away from the desk helping someone else and another person stepped in to help. It was seemless teamwork. Thank you
11/29/2020
Michael H. VERIFIED CUSTOMER
Cory Lunsford is a great advisor - he explains issues in detail at a level of understanding.
11/29/2020
Santos N. VERIFIED CUSTOMER
Professionalism at all levels.
11/29/2020
Katie P. VERIFIED CUSTOMER
Jason was very helpful!
11/29/2020
Derek T. VERIFIED CUSTOMER
Amazing customer service! Chris provided updates, informed me of adjustments, answered numerous questions with a smile, and put me at ease that the job would get done the right way. Hands down some of the best service I’ve ever received at a dealership. John in parts deserves the same amount of credit as well. He went over my online order with me for the current and a future brake job and was as patient as he was informative.
11/29/2020
Cynthia Q. VERIFIED CUSTOMER
I find it odd that the problem with my brakes is a mystery to your mechanics.
11/29/2020
Marie W. VERIFIED CUSTOMER
Awesome Service!
11/29/2020
Mubashar M. VERIFIED CUSTOMER
Michael Webster is excellent ; wish I had his level of energy!
11/29/2020
Alfreda C. VERIFIED CUSTOMER
I have worked with Derek before a couple years ago, and he has always been very efficient, reliable and provides excellent customer service
11/28/2020
Robert T. VERIFIED CUSTOMER
I brought my car there to fix a leaky tire and the technician told a service writer that I needed a whole new tire and wanted to sell it for to me for $330 I said no thank you went to America's Tire company and they fixed it free of charge and said the tire was completely repairable I will never bring my car to Roseville Toyota again the service writer was fine but I feel the technician was trying to make a quick sale
11/28/2020
Russell E. VERIFIED CUSTOMER
Paul was excellent. He patiently answered all my questions and gave me estimates on future repairs
11/28/2020
Megan J. VERIFIED CUSTOMER
Derek was great and friendly. On of the Best customer service experiences I’ve received at this location.
11/28/2020
Monica S. VERIFIED CUSTOMER
Wonderful service from start to finish. This was my first time to Roseville Toyota. I was very impressed. Thank you!
11/28/2020
Kalise A. VERIFIED CUSTOMER
Payton and the entire team were amazing and took such great care of me and my car. Parts needed to be ordered, so I will be bringing it back in soon and I am sure I will have another great experience. Good work!
11/28/2020
John C. VERIFIED CUSTOMER
Thank you.
11/28/2020
Julie M. VERIFIED CUSTOMER
Quickest service appointment ever
11/28/2020
William C. VERIFIED CUSTOMER
Above and beyond my expectations. Fantastic job. Completely satisfied.
11/28/2020
Taylor Debra. VERIFIED CUSTOMER
Great services as usual. Battery was way too expensive!
11/28/2020
Shawn K. VERIFIED CUSTOMER
Michael’s customer service is unbelievable. Even during this time of COVID he finds ways to make the process comfortable. I really do a appreciate the time he takes to go over the process and to let me know what services are coming up. I trust his experience and recommendations for my truck.