Steve is great but my overall experience is horrible. I have to take my truck back in tomorrow because the check engine light is on again. I took my truck in for an oil change and recall service and now I’ve been going back and forth trying to get my truck fix. Extremely inconvenient and frustrating.
1/24/2021
Carolee C. VERIFIED CUSTOMER
Service is always professional and
Helpful.
1/24/2021
Sherrill O. VERIFIED CUSTOMER
I really love Michael he makes me know
he is taking care of things??????????????
1/24/2021
Kyle E. VERIFIED CUSTOMER
Derek was honest and kind. He clearly communicated time frame and expectation and understood, and was able to work within my budget.
He even went above and beyond in customer care when he was able to get me a Lyft back to the service department after the service took longer than expected. I plan to work only with Derek and Roseville Toyota for all my vehicle needs going forward.
1/24/2021
Janice-Bruce P. VERIFIED CUSTOMER
As far as we know, all ???? good
1/24/2021
Yerson B. VERIFIED CUSTOMER
Mike was very professional and receptive understanding the impact of this issue. I was happily surprised on how quick my car was fixed. Compared to the service I used to get while in the Bay Area, this is the best by far.
1/24/2021
Shafiullah A. VERIFIED CUSTOMER
I visited for the second time and technicians weren’t able to find and detect the problem that I’ve with my car
1/24/2021
Ron &. VERIFIED CUSTOMER
Michael was very friendly and knowledgeable
1/24/2021
Karen &. VERIFIED CUSTOMER
You're welcome and thank you for your service on our vehicle.
1/24/2021
Vish S. VERIFIED CUSTOMER
Mile Webster always takes care of my car the first time, everytime. He is honest and never tries to upsell!
1/23/2021
Christine V. VERIFIED CUSTOMER
Excellent customer service
1/23/2021
Sharon O. VERIFIED CUSTOMER
Other than the cost work was completed earlier than expected and I was kept informed.
1/23/2021
Mari-Ellen K. VERIFIED CUSTOMER
Thanks for keeping my car in shape. I still have a problem with my car's blue-tooth function. I have tried several phones on it and it drops conversations and if I choose to put it in the cell phone mode, it cuts in and tries to be there, only to drop it's connection again
1/23/2021
Manuel M. VERIFIED CUSTOMER
I am not confident that the inspection was properly done. If you need to talk , I am available to explain my concern. Thank you.
1/23/2021
Suzzette F. VERIFIED CUSTOMER
The service staff were very professional and friendly. I was in and out quickly. Very efficient.
1/23/2021
Brian M. VERIFIED CUSTOMER
Great service
1/23/2021
Jose C. VERIFIED CUSTOMER
Kyle is proficient . He explains the details of what has to be done. He never forgets to keeping the customer updated. Keep up the good work.
1/23/2021
Jeff R. VERIFIED CUSTOMER
Shane is a nice person and willing to engage with me.
1/23/2021
David F. VERIFIED CUSTOMER
Professional and friendly service. Very efficient. Quick turnaround. Very satisfied. Thank you.
1/23/2021
Laurie A. VERIFIED CUSTOMER
If a person doesn’t answer their phone, an office page would be nice.