Was very satisfied with Derek Adams. He explained what needed to be done, approx how long it would take. He explained each point.
4/30/2021
Susan L. VERIFIED CUSTOMER
Very impressed with the service I received at Toyota! Chris was very helpful and polite!
4/30/2021
Debby M. VERIFIED CUSTOMER
Everybody was very nice, friendly and professional. I sat there for four hours waiting and many of the employees came by and asked if I was taken care of. It was very nice. I did mean to ask about purchasing another warranty for my car and I forgot. So I’m gonna follow up with that.
4/30/2021
Daniel B. VERIFIED CUSTOMER
Corrected an issue that was caused by techs.
4/30/2021
Thomas W. VERIFIED CUSTOMER
Very friendly& helpful. Service was fast
4/30/2021
Laura L. VERIFIED CUSTOMER
Chris always does a great job.
4/30/2021
Kathryn K. VERIFIED CUSTOMER
Love my C-HR!
4/30/2021
Steven Y. VERIFIED CUSTOMER
It took 3.5 hours just to replace one tire and run thru routine service (change oil, rotate tires, check and change filters, …). I was told it would take 2. And when car was returned, the tire pressure sensors were not functioning).
4/30/2021
Jonas K. VERIFIED CUSTOMER
Love everyone and everything great attitude and awesome to be around
4/30/2021
Kia Y. VERIFIED CUSTOMER
Rachel was great! Excellent customer service, and helpful with the questions I asked.
4/30/2021
Laura W. VERIFIED CUSTOMER
There was a glitch over parts that Sam thought were not in inventory, but he found out they were in inventory and I was satisfied with his service.
4/30/2021
Rosa S. VERIFIED CUSTOMER
Rachel was very thorough and I appreciated that.
4/30/2021
Jeffrey &. VERIFIED CUSTOMER
Derek always gets detailed information to help better serve us. He's the reason I still come to Roseville toyota. And your service tech's Rock!
4/30/2021
Jeff D. VERIFIED CUSTOMER
It took twice as long as promised to complete service!!!!!!!
4/30/2021
Glen W. VERIFIED CUSTOMER
Great customer service!
4/30/2021
Jack F. VERIFIED CUSTOMER
Michael did a totally outstanding job with my appointment today.
4/30/2021
Timothy R. VERIFIED CUSTOMER
Do not change anything.
Keep up the excellent job.
4/30/2021
Elaine D. VERIFIED CUSTOMER
Derek was very helpful, kept in touch with me regarding the progress of my vehicle. I was very pleased