Kyle is professional, knowledgeable, courteous and extremely helpful. It’s hard to find that in customer service nowadays. Do everything you can to keep him!!
9/14/2021
Sharon A. VERIFIED CUSTOMER
Kyle was very helpful and professional. You have made having my car serviced as easy as can be. Love your service
9/14/2021
Vivek N. VERIFIED CUSTOMER
Great work Kyle!
9/14/2021
Jennifer D. VERIFIED CUSTOMER
Kyle was so friendly and answered all of our questions. No complaints at all about Kyle. When I got my car back though the air conditioner had been turned down from 71 to 60 and my radio station had been changed to AM Football (it was a Sunday). I don’t know why someone needed to be in my car long enough to turn the air down and changed the radio station. If they did change it, it should be back to where I left it before returning the car to me. Seemed unprofessional.
9/14/2021
Delores P. VERIFIED CUSTOMER
Great service and faster than promised. Service Rep very good too.
9/14/2021
Frank P. VERIFIED CUSTOMER
Austin was very courteous and knowledgeable.
9/14/2021
Sarah J. VERIFIED CUSTOMER
Kyle is absolutely incredible. What an amazing person! I was a terrible, no good, very bad day and he ABSOLUTELY turned things around for me. I can't believe someone cared this much to go out of their way to make another human being happy. Wow, I'm amazed. Thank you so much Kyle for caring so deeply about others and making sure you provide the best service ever. You really make such an incredible difference in people's lives. Thank you. Thank you for all that you did for me. I really hope your boss sees this and understands how much of a valuable asset you are to Roseville Toyota. They need you there.
9/14/2021
Dana S. VERIFIED CUSTOMER
Derek was very helpful and answered my questions. All Toyota employees in Service Department were friendly.
9/13/2021
David M. VERIFIED CUSTOMER
After returning home I pop’d the hood, noticed the brake fluid was low by almost 1 inch or 1/3.. paperwork checked is was good. It is not good.
Checked engine oil after cool on level surface, it’s significantly over filled, more than 1/2” over the full indicator mark.
9/13/2021
Viola H. VERIFIED CUSTOMER
Thank you for listening and getting me processed. You were very nice.
9/13/2021
Harlan Quality. VERIFIED CUSTOMER
Omit friendly and helpful! Thanks!
9/13/2021
Laddawan D. VERIFIED CUSTOMER
Thanks for the fast and professional service.
9/13/2021
Zenaida-Radalpho A. VERIFIED CUSTOMER
Very accommodating, courteous, helpful
9/13/2021
Robert H. VERIFIED CUSTOMER
Super friendly, helpful, and effective. Helped find a problem that had been bugging me for a year. And found a great solution! Thank you!
9/13/2021
Jack M. VERIFIED CUSTOMER
Helpful in understanding my needs to keep my Prius 5 in top working state. Excellent help in describing when I need to change my tires and most helpfull in maintenance of my car: i am impressed with reasonable rates and discounrs for being a senior. However disappointed i the management pilicy wirh regards to not offering discount for Veteran’s. What the matter with you. No appreciation for our willingness to put our life on the line for the liberty and Democracy in our nation. It is your choice.
9/13/2021
Erin L. VERIFIED CUSTOMER
Michael was very professional and funny! He was able to get my car serviced and back to me in a timely manner.
9/13/2021
Dallan W. VERIFIED CUSTOMER
Paul went above and beyond. Didn't just send it off to a service tech. Went out with me and confirmed issue with me and service tech to pinpoint issue to diagnose.