The next day I took my car to the service, the light for tire pressure was on.
I went to Costco and put air in the tires. I wish this was done yesterday.
2/8/2022
Jillian S. VERIFIED CUSTOMER
Picked up my car and there was dried up black residue on my steering wheel and transmission. Had do go back inside to ask for something to wipe is down with, once I wiped them the entire wipe was BLACK with residue. will find another service center to go to from now on.
2/8/2022
Daniel B. VERIFIED CUSTOMER
Rosalina canez was very profesional and kind
2/8/2022
Vince R. VERIFIED CUSTOMER
You guys are Great!
2/8/2022
Sara C. VERIFIED CUSTOMER
Thank you Karina for your attention, professionalism and kindness.
2/8/2022
Tesfaye M. VERIFIED CUSTOMER
The service advisor Jessica she’s very helpful she’s professional added appreciate it
2/8/2022
Abraham Solomon. VERIFIED CUSTOMER
good customer service
2/8/2022
Krysta L. VERIFIED CUSTOMER
She was very nice and very quick!
2/8/2022
Ivan R. VERIFIED CUSTOMER
John was great and appreciated all of input on my car.
2/7/2022
Gerald S. VERIFIED CUSTOMER
Very efficient
2/7/2022
Ronald P. VERIFIED CUSTOMER
Great!
2/6/2022
Kathryn L. VERIFIED CUSTOMER
I like the new text systems very much, especially being able to pay before I arrived
2/6/2022
Donna G. VERIFIED CUSTOMER
Luis was unprofessional. I was told by Luis that the cause to the problem of my car is because of the way I drive and brake the car. Rotors cannot be damaged by me braking my car. I have new brake pads thus there is no reason for my cars rotors to friction and vibrate. He told me that if I go down a hill and brake my rotors will be damaged again because of the way I drive. I felt offended and emotionally damaged. I was crying in the lobby and had to ask another associate to help me get my car. He didn’t man up to even apologize to me. He made me feel imbecile.
2/6/2022
Kerri A. VERIFIED CUSTOMER
I’ve been bribing my car there since I purchased it and have up until the last two appointments been pleased. The wait times the last two visits have left a bad taste in my mouth. Seems like booking an appointment doesn’t really matter. I came back this time in hopes that it would be better but it wasn’t :(
2/6/2022
Jose E. VERIFIED CUSTOMER
The service was quick and Denise is a good customer service . Also the persons in the welcome side was good
2/6/2022
Jodi H. VERIFIED CUSTOMER
Very good job.
2/6/2022
Randy F. VERIFIED CUSTOMER
Very professional service
2/6/2022
Carina Angelica. VERIFIED CUSTOMER
Probably my only concern or complaint is if i made an appointment how come i have to still wait 2 & 1/2 hours to get an oil change ? i feel like it’s a bit excessive but i may be speaking out of ignorance not knowing what goes behind the scenes but just curious.