Q is the best. I could go on for an hour about how happy I am to have Q as my Toyota service provider. Thank you
9/14/2022
Kathleen M. VERIFIED CUSTOMER
All is professional & caring
9/14/2022
Panos P. VERIFIED CUSTOMER
I was not notified of the status of my car. I needed to call to find out. When I went to pick it up, I needed to wait longer because all the relevant paperwork was not completed and printed. Also,while I trust the additional.work was necessary, it could have been explained better (we are not mechanics...)
9/14/2022
Maricela R. VERIFIED CUSTOMER
Terrible communication system. I was not confident in the services after the poor communication and will not return
9/14/2022
Terry B. VERIFIED CUSTOMER
Robert was awesome. Quick, efficient, and answered all my questions. High praise for Robert Farr
9/13/2022
Tofowa T. VERIFIED CUSTOMER
Thanks to John
9/13/2022
Michael D. VERIFIED CUSTOMER
Eventual service was great. However my chat session questions were never answered or personally responded to. No one ever answers your published service line. Very very frustrating. These issues need to be resolved to be world class.
9/13/2022
Mary Lee. VERIFIED CUSTOMER
Will return in 5000 miles. Thank you
9/13/2022
Rene E. VERIFIED CUSTOMER
Javier was honest and helpful. I appreciated all his help and knowledge!
9/13/2022
Jackie M. VERIFIED CUSTOMER
Great! John did a great job but a special
Shoutout to Evelyn who scheduled me; she was excellent and helped me get this repair done efficiently
9/13/2022
Bradley Leon. VERIFIED CUSTOMER
Tires are balanced beautifully, no shimmy at any speed this time !!!
9/13/2022
Azar N. VERIFIED CUSTOMER
Ask the manager
9/13/2022
Fuaad A. VERIFIED CUSTOMER
Thanks
9/13/2022
Yu D. VERIFIED CUSTOMER
Good
9/13/2022
Carol P. VERIFIED CUSTOMER
We need to figure out ways to keep prices a bay or have them reduce ...
9/12/2022
Susan S. VERIFIED CUSTOMER
John was excellent!????
9/12/2022
Jennifer S. VERIFIED CUSTOMER
Everything was great!
9/12/2022
Ana M. VERIFIED CUSTOMER
When my car was ready to pickup I didn't appreciate the lack of knowledge about my car it was me who's had to be questioning Javier about the issues with my car. It wasn't like the other agents that they had helped me in the past.
9/12/2022
Joseph V. VERIFIED CUSTOMER
John always educates me on best ways to deal with my 2015 Toyota Corolla. He is very knowledgeable and very helpful.
9/12/2022
Jody B. VERIFIED CUSTOMER
Javier It’s always outstanding with his service and he gives a personal touch to make you feel very special. He’s amazing! I drive the extra distance to your location just to have him as a service advisor.