Everything went smoothly & car was ready ahead of time.
9/22/2022
Ken S. VERIFIED CUSTOMER
Expected a car wash, otherwise great service
9/22/2022
Mario C. VERIFIED CUSTOMER
My car still not fixed
9/22/2022
Lora J. VERIFIED CUSTOMER
Appreciated working with Javier. Toyota is very fortunate to have him on their staff. My car runs great. I do think customers would appreciate, and it would be a good reflection on the dealership, if the customers car was washed before pickup. It doesn’t come across as pride in workmanship. Imagine how you would feel, picking up your own vehicle, and it was dirty rather than clean.
9/22/2022
Hannah B. VERIFIED CUSTOMER
My car went in for what was supposed to be only a few hour service for tint and installation for repel shield.I had an appointment set for 8am Monday morning! I didn’t get my car until 2 days later and I ended up having to drive all the way there just to see if it was done because every time I called I was only able to leave a voicemail. I called 16 times and was on their “waitlist” to be called back. I even went to the extent of texting the salesman that sold me the car- no response and John- who said he would call when it was done. Oh and come to find out it had been done this whole entire time, they just never called me to let me know it was done being serviced. Worst experience of my life!
9/22/2022
Eleuterio B. VERIFIED CUSTOMER
Great Job. I am satisfied .
Thank You
9/22/2022
Marlene D. VERIFIED CUSTOMER
Thank you! Service was great!
9/22/2022
Pat C. VERIFIED CUSTOMER
Appointment at 7 am
Service adviser assigned did not show up,
Waited in the car 40 minutes to check in.
We did not get a call to update on the oil change so we called service dept. at 11:30 but no one answer.We left text message but no reply so we drove to
Service deptpartment at noon and picked up the car.After we got home we got text reply that the car was ready. Too late. Totally bad service all around!
9/21/2022
Stephanie S. VERIFIED CUSTOMER
Jessica was great. Very professional, easy to work with, and thorough. She’ll be my new go-to service rep from now on.
9/21/2022
Jeff G. VERIFIED CUSTOMER
Call me.
9/21/2022
Valente R. VERIFIED CUSTOMER
Very good thank
9/21/2022
Dana M. VERIFIED CUSTOMER
I want to especially commend Denise Lopez for her efficient, friendly and capable attention to me as a customer.
9/21/2022
Eric A. VERIFIED CUSTOMER
ROSALINA IS AKWAYS FRIENDLY,COMMUNICATIVE & HELPFUL WITH WHATEVER WE NEED,SHE ALWAYS REMEMBERS US ALSO,THAT ALONE GOES A LONG WAY
9/21/2022
Jasmine P. VERIFIED CUSTOMER
You guys are awesome. Communication is superb. I paid online before I picked up my car and literally just had to grab my keys and go. I won’t take my car for any issues anywhere else in SD. Much love!
9/21/2022
Lorrie L. VERIFIED CUSTOMER
Rosalina is awesome! She is kind, caring and very thorough!
9/21/2022
Gloria L. VERIFIED CUSTOMER
John is great I enjoy his communication skills easy to talk with
9/21/2022
Antonio C. VERIFIED CUSTOMER
Rosalina is awesome! She’s always huddling and make sure I feel taken care of
9/21/2022
Deanna N. VERIFIED CUSTOMER
Luis was efficient and attentive to my questions
9/21/2022
Dylan D. VERIFIED CUSTOMER
Luis was great. The service department seemed overwhelmed though and it was very hard to get a response back not only from Luis but from the general number as well.
9/21/2022
Marcos V. VERIFIED CUSTOMER
Jessica is the reason why I return . Very professional and honest. She exemplifies great customer service .