I was very happy working with Robert Farr and completely satisfied with my service yesterday.
7/19/2024
James C. VERIFIED CUSTOMER
I'm guessing the actual work is fine. However,the old mileage sticker was still on the windshield, the new one on the seat and the area greasy/dirty where the tech was working.
7/19/2024
Anthony V. VERIFIED CUSTOMER
Luis is the best S.A.
7/19/2024
Sara F. VERIFIED CUSTOMER
Rosalina was excellent!
Explained everything VERY clearly and patiently.
I appreciate the excellent customer service!
Thank you
7/18/2024
Maria R. VERIFIED CUSTOMER
Simona was the ultimate professional. She was courteous, informative, and efficient!
7/18/2024
Teresa R. VERIFIED CUSTOMER
Thank you
7/18/2024
Sylvia C. VERIFIED CUSTOMER
The staff were friendly and knowledgeable.
The made things easy.
7/18/2024
Diana N. VERIFIED CUSTOMER
The person who attended was kind a rude he never looked my eyes for explain or tell me anything so I don’t like his customer service
7/18/2024
Jorge G. VERIFIED CUSTOMER
Robert and his staff did an amazing job servicing my Tacoma TRD Pro. Thank you!
7/18/2024
Nadia A. VERIFIED CUSTOMER
Rosalina is terrific at her job!!!
7/18/2024
Quirino T. VERIFIED CUSTOMER
Simona’s level of customer service was exceptional.
7/18/2024
Hayden S. VERIFIED CUSTOMER
Great communication and expected wait time was precise.
7/18/2024
Zabihullah M. VERIFIED CUSTOMER
Karina was so nice and helpful. 5 stars
7/17/2024
Douglas G. VERIFIED CUSTOMER
Robert Farr did a very efficient and professional job. I forgot to leave my key to my RAV4 and he called called and texted me immediately so I could bring my keys back. Very pleased!
7/17/2024
Tom M. VERIFIED CUSTOMER
Unfortunately, the repair does not seem to have been successful. I am starting to hear the rattling in the rear lift gate area again and will likely have to return for more work.
7/17/2024
Juan L. VERIFIED CUSTOMER
THANK YOU MR.Q.
For always giving the best service ????
7/17/2024
Erzebeth C. VERIFIED CUSTOMER
Wonderful customer service from Robert. He always thoroughly explains what will be done, asks me if I have any questions and always listens to me when I have concerns. Thank you!
7/17/2024
Ray P. VERIFIED CUSTOMER
I've been coming to Norm Reeves Toyota service for a long time and I trust your service performance. You always deliver the utmost quality, treating my vehicle as your own which I appreciate very much. Thank you to you and your team for treating me as family.
7/17/2024
Miguel Angel. VERIFIED CUSTOMER
Karina usually always attends me and I really like the fact that I have one go to person. She always treats me with respect and is very kind no matter when I see her. She is super quick and takes care of any questions or concerns I have. She is an amazing worker!
7/17/2024
Judy T. VERIFIED CUSTOMER
Friendly, competent, kept me informed and fast!
Nice job… thank you!