I’m totally fine with the service.
The team workers have been working great ????
1/22/2025
Jacob R. VERIFIED CUSTOMER
Rosalina provided great customer service and answered all my questions
1/21/2025
Surpuhi H. VERIFIED CUSTOMER
They did good job.
1/21/2025
Amir K. VERIFIED CUSTOMER
Great service
1/21/2025
Jermaine D. VERIFIED CUSTOMER
I scheduled my first oil change on my 2021 Jeep Gladiator in which I purchased from your dealership in October 2024. I scheduled my appointment for 7:30am because I had to work later that afternoon. I was there from 7:15a.m and left after 11a.m. I notated I wasn’t satisfied with the service today only due to the lack of communication with service team. I was told about 2 1/2 hours in that they had to order the oil filter. It would’ve been a better experience if someone had noticed me sooner. Overall, I understand the process and was greatly appreciative of your team. I’ll still give you guys a 5 star rating.
1/21/2025
Abel C. VERIFIED CUSTOMER
I got an exelent service.
1/21/2025
Lisa F. VERIFIED CUSTOMER
Quick service. Service manager was very professional.
1/21/2025
Virginia R. VERIFIED CUSTOMER
John was very helpful and informative good customer service :)
1/21/2025
Jacqueline T. VERIFIED CUSTOMER
fast service, friendly and polite staff
1/21/2025
Anallely B. VERIFIED CUSTOMER
Kind,and she gave me a good Explanation abouth anything.
1/21/2025
Mohammad Ali. VERIFIED CUSTOMER
Great service!
Thank you very much
1/21/2025
Shain H. VERIFIED CUSTOMER
Fully understood my concerns and left me with assurance that they would be addressed.
1/21/2025
Adrina D. VERIFIED CUSTOMER
Unfortunately I was told I needed to replace multiple tires because it was at level 3 tread. I came back and had a technician show me and they were all around 5. A kind lady told me I would be okay and that replacement wasn’t needed. It felt like I was being taken advantage of and my dad was very upset. He recommended over 2,000$ worth of service to me. Just felt unecessary!
1/21/2025
Todd M. VERIFIED CUSTOMER
Rosalina was delightful to work with and was very thorough in serving my RAV4
1/21/2025
Jenna D. VERIFIED CUSTOMER
Denise was very professional and helpful.
1/21/2025
Melanie R. VERIFIED CUSTOMER
Karina is kind, polite, and professional. She explains things clearly and makes sure customers are taken care of.
1/20/2025
Eliud E. VERIFIED CUSTOMER
It took the intake team approximately 50 minutes to process my vehicle in the morning. I arrived at 8:20 AM, but the individual responsible for collecting my information and signatures for drop-off was unresponsive to my inquiries about the timeline. While I understand the high volume of vehicles during peak hours and the time it takes to handle them, I noticed that several vehicles that arrived after me were processed before mine. Despite reminding the agent that I had been waiting for a while, they ignored me and continued assisting other customers, even after I stepped out of my vehicle to follow up. As a loyal Lexus and Toyota customer for over a decade, this was by far the most disappointing interaction I have ever experienced.
1/20/2025
Van L. VERIFIED CUSTOMER
She was amazing and went above and beyond and it's kind and amazing.