Richard was awesome. He was patient and understood the problem we needed looked at and reassured us of the process. Richard did an awesome job for us.
2/8/2025
Lee N. VERIFIED CUSTOMER
Excellent service.
2/8/2025
Travis M. VERIFIED CUSTOMER
Great service as always!
2/7/2025
Catalina V. VERIFIED CUSTOMER
Everything was done on time Mr Robert explained everything was done to my car.
2/7/2025
Virgil H. VERIFIED CUSTOMER
The service was great. No issues. Ms. Lopez was great.
2/7/2025
Alexander P. VERIFIED CUSTOMER
Q is great. He is professional, courteous, efficient and knowledgeable. Thanks, Q!
2/7/2025
Gustavo B. VERIFIED CUSTOMER
Excellent service, communication, and professional!
2/7/2025
Byron G. VERIFIED CUSTOMER
My service writer Q Holt here at Norm Reeves Toyota really went above and beyond taking care of me. There was a mix up but he handled it like a true professional. I’ll keep coming back. Very satisfied.
2/7/2025
Bernard D. VERIFIED CUSTOMER
Robert did a great job communicating, getting me an estimate for some cosmetic repair, and letting me know when the car was ready. He’s the best agent I’ve had in my fours experience at your dealership.
2/6/2025
Almas K. VERIFIED CUSTOMER
Thank you Robert for helping me it was good and easy Thank you.
2/6/2025
Jeffery C. VERIFIED CUSTOMER
Great service
2/6/2025
Miheret M. VERIFIED CUSTOMER
Everything outstanding keep up thanks
2/6/2025
Madison B. VERIFIED CUSTOMER
The seat heater button was not installed in the car
2/6/2025
Susan S. VERIFIED CUSTOMER
I love Norm Reeves because you employ women service managers. Denise Lopez is professional, polite, responsive and kind.
2/6/2025
Janice M. VERIFIED CUSTOMER
The job didn't take as long as expected, which was great and I have additional work which was identified that will be done in the near future.
2/6/2025
Dolores N. VERIFIED CUSTOMER
Joshua was very polite and explained everything very clearly
2/6/2025
William M. VERIFIED CUSTOMER
Richard did not inform me about my repair problem or warranty. This prius has been serviced by you only. I have spent excess of $20,000 on engine and battery replacement along with other service. Check out my repair record. I have a lemon. Need lemon law. Bill
2/6/2025
Yalda A. VERIFIED CUSTOMER
Very thorough. I appreciate it.
2/6/2025
Terri C. VERIFIED CUSTOMER
My brakes don’t feel right. They seem like they don’t stop very well and the pedal goes way down