Thanks Anthony for getting my car ready within the promised time
2/22/2024
Sonia R. VERIFIED CUSTOMER
Ruben was awesome to work with. Advised him of my concerns of my vehicle. He got back to me timely to advised of his findings. Proceeded to service replace my starter and it now works perfectly! No issues at all. He advised of the warranty should I have issues with the problem within that time frame. Very satisfied with his expertise.
2/22/2024
Robert K. VERIFIED CUSTOMER
Thank you Christina, Joe and Joseph for going the extra mile at solving our window noise issues. The ride along truly shows you care. We hope the replacement part comes in soon and the whistle noise will be gone.
2/22/2024
Breanna M. VERIFIED CUSTOMER
Jonathan made my experience go smoothly, my car never felt better.
2/22/2024
Susana C. VERIFIED CUSTOMER
Ruben is the best service advisor with great customer service skills. I will always bring my Civic back to NRH in Cerritos.
2/22/2024
Max C. VERIFIED CUSTOMER
The service for my car took more than 2 hours longer than what was promised. I understand that it can take longer in some cases, but I would have appreciated to receive an update from my advisor either by text or phone call that the service is running late. Instead of me having to call and follow-up on the status of my car especially when I’m waiting on-site. Aaron did not bother giving me any update on my car, I had to constantly seek him out for update. The facility is great, but this will be the last time I’m working with Aaron or any non-seasoned advisors.
2/22/2024
Varsha S. VERIFIED CUSTOMER
Good service
2/22/2024
Christene B. VERIFIED CUSTOMER
Anthony Ortiz provided me with outstanding service! Thank you!
2/22/2024
Sarah P. VERIFIED CUSTOMER
Leo was an amazing Service Advisor. He explained everything so thoroughly especially for a slow mind like me. i wouldn’t want any other service to assist me again. even if i have to drive 100 miles i would. thank you for being such an honest and amazing service advisor. god bless. amen
2/22/2024
Gleen P. VERIFIED CUSTOMER
Very satisfied. I always have my cars serviced with Honda and I always make an appointment with Thanh. Very informative and knowledgeable guy. He will tell you everything and will not recommend anything that is not necessary. Great man.
2/22/2024
Maryanne A. VERIFIED CUSTOMER
Thanh is wonderful at always accommodating us and making sure we are taken care.
2/22/2024
Nathan A. VERIFIED CUSTOMER
Steve is a service professional, Expert customer service!
2/22/2024
Ronnie T. VERIFIED CUSTOMER
Great service.
Bryan was exellent!
2/22/2024
Yadir A. VERIFIED CUSTOMER
My low pressure tire light ?? out
2/22/2024
Ralph B. VERIFIED CUSTOMER
You are sending messages claiming that you service my vehicle and I haven’t dropped it off at your location at all, what kind of unprofessional service is this……