Ruben Marquez was very helpful. Explain the problem to me very clearly and offered useful suggestions. Will likely ask to work with him again next time I need to service my car with you all.
5/14/2026
Steven B. VERIFIED CUSTOMER
Leo goes the extra mile
5/14/2026
Ariane A. VERIFIED CUSTOMER
Mr Ruben Martinez is very nice and explained everything regarding your car
Job well done !!!
5/14/2026
Alexis L. VERIFIED CUSTOMER
My visit today went well, I was helped out by Jonathan Romero whom had excellent customer service and answered all my questions with ease.
5/14/2026
Manuel C. VERIFIED CUSTOMER
I received my car back with my ac still not blowing cold air when I went in to have it fixed and a few minutes after leaving my tire pressure light came on saying it had low tire pressure. Then I was told to bring it back in to check on the ac.
5/14/2026
Erik George. VERIFIED CUSTOMER
He did an amazing job. Was thorough and got me back on the road quickly. Thank you
5/14/2026
Cynthia J. VERIFIED CUSTOMER
Trevor was a big help during my visit at Honda Cerritos. He was very kind and welcoming, his service was present and not transactional. I appreciated being talked to as a person and not just “another client”, he asked how my day was going and was very professional. Trevor was also very informative with questions I had. My next visit I will make sure to ask for his help again.
5/14/2026
Jose O. VERIFIED CUSTOMER
Thank You very much Than, for your good service in my CRV ????..
5/14/2026
Cyrus C. VERIFIED CUSTOMER
Service was good and quick
5/14/2026
Phillip M. VERIFIED CUSTOMER
Great service, love the color and the car
5/14/2026
Vanessa S. VERIFIED CUSTOMER
Ruben did a fantastic job keeping me updated while my vehicle is being serviced. He greeted me with a positive attitude upon my arrival and began my service promptly. Every time I get my vehicle serviced he always goes above and beyond at providing excellent customer service.
5/14/2026
Helen L. VERIFIED CUSTOMER
Ruben was very nice and helpful. He was also very informative with the vehicle and helped me a lot.
5/14/2026
Chun Y. VERIFIED CUSTOMER
Long time customer service department earns my trust
5/14/2026
Geronimo T. VERIFIED CUSTOMER
The service was fast.
5/14/2026
Juliet Y. VERIFIED CUSTOMER
The infotainment unit replacement didn't fix the ghost touch issues and when picking up my car there were scratches on the a/c vent trim. Tried contacting Ruben this morning after the issues continued today and asked the rep on the phone to make sure he calls me back today, but he never did. I called again and finally spoke with another service manager. This issue has gone on for almost a year now. Very frustrating and I just want the infotainment system to be fixed.
5/14/2026
Irma M. VERIFIED CUSTOMER
Robert Gonzalez is the best! I never leave Honda of Cerritos disappointed or worried about my vehicle. He always listens closely to my concerns and goes above and beyond to make sure they are fully addressed. Robert knows exactly how to handle every situation and always leaves me a very happy customer!
5/13/2026
Sompal S. VERIFIED CUSTOMER
Leo good man
5/13/2026
Crispin C. VERIFIED CUSTOMER
Trevor was helpful and easy to communicate with about my services.