I am completely satisfied with the customer service I received from Robert Gonzalez. I appreciate his professionalism, mannerism, patience in answering questions with providing knowledge regarding my cars maintenance. Robert kept us informed during the appointment by which was greatly appreciated as well.
Keep up the Good Work Robert!
Ms. Banks
3/30/2026
Jordan M. VERIFIED CUSTOMER
Great job
3/30/2026
Francisco A. VERIFIED CUSTOMER
Very friendly
3/30/2026
Alberto G. VERIFIED CUSTOMER
Great service!
3/29/2026
Maziar B. VERIFIED CUSTOMER
Quick convenient i didnt even have an appt...thanks
3/29/2026
Jennifer A. VERIFIED CUSTOMER
Leo offers the best customer service—he is always helpful, welcoming, and keeps me up to date on my car services. I always choose to go with him and highly recommend him! I’m so glad Norm Reeves Honda Superstore Cerritos has Leo working there—he always takes great care of customers!
3/29/2026
Gloria M. VERIFIED CUSTOMER
I had a meeting at 10:30am and Manny helped me get my vehicle serviced quickly so I had plenty of time to make it. Thank you again Manny!
3/29/2026
Carlos A. VERIFIED CUSTOMER
Trevor was great. He explained and suggests if and what new repair is needed with my vehicle. The work was completed when my car was promised.
3/29/2026
Ericka J. VERIFIED CUSTOMER
Extremely satisfied
3/29/2026
Dana . VERIFIED CUSTOMER
She was very nice and very attentive great person to deal with
3/29/2026
Veronica R. VERIFIED CUSTOMER
He was really rude and didn’t understand my needs push me to get recall at spot when told him i could do it next weekend. And using the scary method of if your computer shots you down is going to be your fault for refusing to do it at the spot, Also didn’t explain to me I was going to get charge for my oils change when I was told by Alejandra their wasn’t going to be any additional charges. Made me feel really stupid cause am women.
3/29/2026
Lydia K. VERIFIED CUSTOMER
George was very helpful in explaining the issue.
3/29/2026
David D. VERIFIED CUSTOMER
Thank yous to Mr. Ruben Marquez and all the service technicians that cared for my vehicle. Thank you for advising me to flush and refill my brake fluids and clutch fluids when they were dangerous low. I appreciate your thought fullness and attention to details when servicing my vehicle.
3/29/2026
Rene R. VERIFIED CUSTOMER
Javier was excellent... very friendly and professional.
3/29/2026
Destiny R. VERIFIED CUSTOMER
My service advisor Manny went above and beyond my expectations.
3/29/2026
Rebecca C. VERIFIED CUSTOMER
My overall service was great, but I had no way to get ahold of my advisor while my car was there. When I called, it went to voicemail and that wasn’t answered. If I texted on either number he texted me from, even in response to a question from him, I was not able to get a response. Communication needs improvement.
3/29/2026
Mario C. VERIFIED CUSTOMER
Manny is a wonderful service advisor. He was professional helpful & knowledgeable.
3/29/2026
Marciano D. VERIFIED CUSTOMER
Many , un excelente miembro de honda, muy satisfecho y muy agradecido con tu trabajo mi buen many, gracias por tu profesionalismo.