The service was very good Joseph is good with his job
7/31/2025
Andrew M. VERIFIED CUSTOMER
Ruben was great. Very helpful. He even went as far as getting me information in which I can get my car repaired.
7/31/2025
Robert M. VERIFIED CUSTOMER
Mr. Robert Gonzalez was very professional and was concerned about my needs for my car, help me in every way possible.
7/31/2025
Marisa M. VERIFIED CUSTOMER
Friendly and communicative
7/31/2025
Stephanie L. VERIFIED CUSTOMER
I was satisfied with today visit at Honda.
7/31/2025
Julia M. VERIFIED CUSTOMER
My car was ready one hour soon than expected. Good service.
7/31/2025
Marissa P. VERIFIED CUSTOMER
Thank you George
Great Customer Service!
7/30/2025
Michael C. VERIFIED CUSTOMER
Julie wa great to work with, she knew exactly what I needed and provided service beyond my expectations. I got what I needed efficiently and in timely manner
7/30/2025
Lynette H. VERIFIED CUSTOMER
Easy to work with… helpful and informative.
7/30/2025
Monica M. VERIFIED CUSTOMER
I made an appointment and upon check in I was told it would be 2 hours. So what’s the point of me making an appointment at 940 am if I wasn’t going to get my car back from an oil change until 11am?? I got it back a whole 30 min early, that is poor planning and honestly you screw over the consumer because many of us are trying to work.
7/30/2025
Sonia M. VERIFIED CUSTOMER
Communication was clear and concise, all updates and inquiries were communicated and answered quickly. Overall a very pleasant experience with getting my ac fixed.
7/30/2025
Edgar D. VERIFIED CUSTOMER
Javier is very nice and knowledgeable
7/30/2025
Maynardo I. VERIFIED CUSTOMER
I wish there was free coffee at the lobby for customers while waiting for service to be done. But I was glad that our oil change was complete after a little more than an hour. When I called the dealer to make an appointment, I was given a schedule at same day in 3 hours, isn't that great!
7/30/2025
Pamela P. VERIFIED CUSTOMER
He complimented my car!
7/30/2025
Martha W. VERIFIED CUSTOMER
The customer service has gone down. I bought several Honda vehicles from that location and I won't be purchasing any new ones from Cerritos. That same day I got my car serviced there was another person extremely upset because of the service he received. Leo was very sarcastic with me when I asked about my vehicle. He had given me an ETA of how long it would take to simply change the oil abd when it went past it he was rude and sarcastic. Do not recommend the service at this location.
7/30/2025
Michelle F. VERIFIED CUSTOMER
explained everything well, thank you!
7/30/2025
Anthony Z. VERIFIED CUSTOMER
Leo is a great service advisor one of the best customer service experience I've received every time I go he's professional and knowledgeable and I've been there multiple times Leo is my favorite and perfect to go to him
I trust him with my car
7/30/2025
Deanna C. VERIFIED CUSTOMER
Julie Canales and the team are friendly. My CRV runs great!
7/30/2025
David S. VERIFIED CUSTOMER
Julie Canales was incredibly kind, professional, and thorough in answering all of my questions. She made the entire experience smooth and stress-free. I truly appreciated her patience and attention to detail. Excellent service!
7/30/2025
Paula R. VERIFIED CUSTOMER
George took very good care of me while keeping me up to date.