Ric Badillo is the best of the best service advisor I ever had. He is an asset to Norm Reeves. Thank you Ric.
8/11/2021
Mary M. VERIFIED CUSTOMER
Friendly service from first to last point of contact. Answered all my questions and more. Gave helpful suggestions .
8/11/2021
Edwin G. VERIFIED CUSTOMER
I liked the service it was fast and efficient
8/11/2021
Allison Y. VERIFIED CUSTOMER
Rossano was awesome! What a pleasure to work with!
8/11/2021
Elizabeth M. VERIFIED CUSTOMER
Excellent service, as usual!
8/11/2021
Jorge N. VERIFIED CUSTOMER
The wait was longer than expected. Received no phone call about my car being ready. 3 people were at the front desk and none looked into the direction I was at to see if I needed help. Another person was in front of me waiting as well as a lady went to complain to one of the service workers.
8/11/2021
David O. VERIFIED CUSTOMER
Great service
8/11/2021
Barbara J. VERIFIED CUSTOMER
I had another dealership tell me that I needed a new fuel pump. Found out is was a pinched gasket
8/11/2021
Maria Or. VERIFIED CUSTOMER
Ramiro provided the service in an outstanding manner delivering my Honda ahead of his promised time after completeing repair. Thanks Ramiro!
8/11/2021
Yohan C. VERIFIED CUSTOMER
Great customer service! I will return again to mr ****!
8/11/2021
Lena P. VERIFIED CUSTOMER
Service was great. I am a believer that there is always room for improvement.
I had an appointment and it still took 2 hours to complete my service. If the service time can be reduced somehow, the service would be excellent.
8/11/2021
Jennetti C. VERIFIED CUSTOMER
Great communication and extremely professional. Juan Huezo deserves a bonus!
8/11/2021
Miriam P. VERIFIED CUSTOMER
Great job
8/11/2021
Gladson O. VERIFIED CUSTOMER
Robert Bautista was very enthusiastic. He also had a sense of humor and he was also very professional. I'm looking forward to my next visit for my complimentary oil change. Thanks again.
Gladson O
8/10/2021
Leroy M. VERIFIED CUSTOMER
Good service ????
8/10/2021
Jeffrey L. VERIFIED CUSTOMER
Lack of help and initiative with my car’s issues was upsetting. I was disregarded and disrespected. Took 3 days to resolve. Thank you to Mike V who changed the trajectory of my experience and helped me to finally get a resolution that front line staff did not seem interested in attaining.
8/10/2021
Kevin H. VERIFIED CUSTOMER
Excellent
8/10/2021
Carmelita T. VERIFIED CUSTOMER
Bryan Ortiz was kind to explain things. He is not hesitant to tell the truth that freon leaked out due to defective O ring- -
Hope this really fixed my AC---however, we are not kind to the environment by releasing fluoro carbons.
8/10/2021
Diana K. VERIFIED CUSTOMER
Manny was professional and very knowledgeable. Ready to help.
Thank you!