Bryan Ortiz was an excellent help in resolving our 2020 Honda Civic battery issue. He was very professional, attentive and had great communication skills, letting us know what was going on with our vehicle every step of the way. His personal attention and understanding to our situation was and is very much appreciated.
8/12/2021
Melinda G. VERIFIED CUSTOMER
Thank you, Manny, for making my visit easy and effortless! I appreciate you!
8/12/2021
Cesar U. VERIFIED CUSTOMER
The person listen n didn’t shine me away
8/12/2021
Angelica R. VERIFIED CUSTOMER
Service was great and my car was ready sooner than promised. Very satisfied.
8/12/2021
Patricia R. VERIFIED CUSTOMER
Pleasant experience.
Service was done sooner than I expected
8/12/2021
Armando P. VERIFIED CUSTOMER
Thanks for evritin
8/12/2021
Rosaura R. VERIFIED CUSTOMER
I didn’t like the attitude of the service adviser my truck need extra work he never called to explain I tried calling and he answered until the 4th call when I asked about the extra service my truck needed he said their on the message you got that was rude I knew that I just needed more explanations and I said okay go ahead and get that fixed he said I will need to bring your truck inside again it was already outside parked for you pick up I said forget it next time. My first bad experience the advisor usually calls me after the inspection and let’s me know if I want the extra work done .
8/12/2021
Aprigio N. VERIFIED CUSTOMER
Good experience
8/12/2021
Danny B. VERIFIED CUSTOMER
Job gets done in a timely professional manner. Thank you ! Great job
8/11/2021
Brenda P. VERIFIED CUSTOMER
Bryan was very friendly and professional. He explained and answered my questions.
8/11/2021
Michael F. VERIFIED CUSTOMER
The vehicle is leaking engine oil after the service
8/11/2021
Ok L. VERIFIED CUSTOMER
It takes long time .
8/11/2021
Richard V. VERIFIED CUSTOMER
I know I will get the best service and maintenance on my Honda.
8/11/2021
David L. VERIFIED CUSTOMER
Job was done quickly and service was great.
8/11/2021
Frances R. VERIFIED CUSTOMER
Bryan was very friendly and informative!
8/11/2021
Fernando B. VERIFIED CUSTOMER
muy amable y cumplió lo esperado muy bien travajo
8/11/2021
Camarin J. VERIFIED CUSTOMER
He is very respectful and mindful of his expertise
Makes you understand better about the issues we are having with our car
I wish everyone in your service dept be as accommodating and caring. More power to you all at Norm Reeves
8/11/2021
Alex B. VERIFIED CUSTOMER
Oil flush was way too expensive, no discount offered to be competitive.
8/11/2021
Michael M. VERIFIED CUSTOMER
After, they replace the part or molding on my car , I will not be going back to you guys for any further service on this vehicle!! I am done with the zero level of customer service at this location!!
8/11/2021
Robert L. VERIFIED CUSTOMER
Please bring back the shuttle (don’t blame it on the city). Also bring back same-day service (no appointments). Thank you