Absolutely love coming to Norm Reeves Cerritos to get my car serviced. The entire process was so smooth thanks to Leo and I could not say enough nice things about his customer service and professionalism. Truly he is an amazing asset to that team and one of the best reps that’s I’ve had the pleasure of working with.
7/2/2026
Teodulo R. VERIFIED CUSTOMER
I took my car to get fix because it vibrates when I turn car on and AC so I will be taking car in again
7/2/2026
Sabra C. VERIFIED CUSTOMER
Michael and the service team are a 10 out of 10! This was my first service appointment at Honda for my CRV. I am confident that my vehicle is ready for my upcoming road trip.
7/2/2026
Sandra G. VERIFIED CUSTOMER
Like always Miguel help me with all my questions he gave me suggestions and advises.
I love Miguel customer services
7/2/2026
Edward O. VERIFIED CUSTOMER
First time with Leo and was a positive experience, my previous service advisors were Anthony Ortiz and Julie Canales- both great and I trust it will be the same with Mr Lazcano.
7/2/2026
Bipin M. VERIFIED CUSTOMER
Excellent service
7/2/2026
Deborah L. VERIFIED CUSTOMER
Miguel did a great job and good customer service!
7/2/2026
Milagros E. VERIFIED CUSTOMER
Miguel was very professional.
7/2/2026
Eiko W. VERIFIED CUSTOMER
I am satisfied with your service. Thank you.
7/2/2026
Mena B. VERIFIED CUSTOMER
Thanks a lot
7/2/2026
David G. VERIFIED CUSTOMER
Miguel is very professional and honest.He is credit to his profession.
7/2/2026
Chieree S. VERIFIED CUSTOMER
Excellent service. Great communication. Very approachable. Service time exceeded expectations.
7/2/2026
Michael C. VERIFIED CUSTOMER
George went out of his way to advocate on my behalf, to his manager, to help with a situation that I thought was not right. George came through and helped the situation. Much appreciated it.
7/2/2026
Israel M. VERIFIED CUSTOMER
Great service and kept me informed of the repairs being done very knowledgeable as well
7/2/2026
Rukaya M. VERIFIED CUSTOMER
Manny and the team did a great job.
7/2/2026
Octavianus G. VERIFIED CUSTOMER
Ramiro is very helpful and clear throughout the process of helping me. Thank you
7/1/2026
Sreekumar S. VERIFIED CUSTOMER
As always the primary reason why I use this dealer is Rueben. He is just awesome. As an exec leading a global team in services industry, I can tell you confidently that Trust is the main driver required to retain a customer. It's not easy to build it. I have full trust in Rueben that I can entrust my cars to him and be assured that he will get the right thing done with excellent quality at the right price. Kudos to him! He is a rockstar!
7/1/2026
Salih B. VERIFIED CUSTOMER
Responsive
7/1/2026
Karla S. VERIFIED CUSTOMER
I brought my car in for service at 7:15 AM today, and George made the entire experience smooth and stress-free.
The service was completed much quicker than I expected, which was a pleasant surprise.
George’s professionalism, communication, and customer service were outstanding. He made a lasting impression, and I sincerely appreciate everything he did. Thank you, George, for providing such excellent service!