It was a vehicular emergency. The wait period was more than 5/6 hours; but Ramiro answered my questions and he was seemingly patient about addressing the concerns related to my vehicle.
Thank you
8/13/2022
Mario N. VERIFIED CUSTOMER
The service was great
8/13/2022
Bernabe C. VERIFIED CUSTOMER
I am satisfied thank
8/13/2022
Ricardo F. VERIFIED CUSTOMER
Thanks
8/13/2022
Gilbert J. VERIFIED CUSTOMER
Robert Bautista is a very nice,kind person,I’m very happy and satisfied his service.
8/13/2022
Graydon R. VERIFIED CUSTOMER
Always great
8/13/2022
Susana E. VERIFIED CUSTOMER
Service completed sooner than expected! Julie and Michael pleasant to work with.
8/13/2022
Manya H. VERIFIED CUSTOMER
Very sufficient polite and knowledgeable explaining details what’s best for you.
8/13/2022
David S. VERIFIED CUSTOMER
Very friendly and good service
8/13/2022
Sylvia V. VERIFIED CUSTOMER
Was a drop off appointment- all staff were all hands on deck in making my experience great. Clean environment and friendly smiles. This is why we have four cars with Honda and do ours Services there. Robert was attentive and detailed at checkout. Thank you.
8/13/2022
Victor F. VERIFIED CUSTOMER
Julie Canales a very professional representative for Norm Reeves Honda but the prices given to me for parts and labor are pretty high
.
8/13/2022
Ahmad A. VERIFIED CUSTOMER
Excellent service
Thank you so much
8/13/2022
Sophia W. VERIFIED CUSTOMER
Ramiro was very polite and helpful love his customer service
8/13/2022
Julie P. VERIFIED CUSTOMER
Love the service I received and Miguel was really helpful!
Thank you!
8/13/2022
Yesenia G. VERIFIED CUSTOMER
Thank you for you’re amazing help
8/13/2022
Barbara D. VERIFIED CUSTOMER
Trevor was friendly, professional and knowledgeable! I've never been disappointed by Cerritos Honda services! Have bought more than one car from them and always get my vehicle serviced by them, as well!! 100% satisfied customer!
8/13/2022
Eric B. VERIFIED CUSTOMER
The oil change took over three hours when I was told it would take a max of 2 hours. The car was returned to me with oil smudges all over the hood and driver door. I had to get a shift leader to clean out the oil. I am very dissatisfied with my experience and will appreciate a complimentary oil change for next time.
8/13/2022
Jose V. VERIFIED CUSTOMER
My experience with Service writer Ramiro was great! He was clear and transparent with me. The process was clean and clear. I will definitely stick with him as my go to service writer here.
8/13/2022
Tammy B. VERIFIED CUSTOMER
U guys always are the best keep up good work I'm a happy satisfied customer
8/13/2022
Darnell M. VERIFIED CUSTOMER
Robert was extremely patient and understanding with helping and making it through the process of our service situation, I appreciate him working with my situation and making sure I was comfortable throughout the experience , Robert, Thank you.