Honda’s customer service is excellent. Trevor Rodriguez is a great service advisor.
1/4/2026
Albert D. VERIFIED CUSTOMER
Michael was very helpful from the minute he took my car in for service.
1/4/2026
Carlos C. VERIFIED CUSTOMER
Julie is always kind and explains all issues and ways to support as best as possible .
1/4/2026
Rabin Kumar. VERIFIED CUSTOMER
Julie is good behavior and nice service
1/4/2026
Jenifer M. VERIFIED CUSTOMER
It was a smooth visit. He is very communicative and helps identify what needs to be taken care of with my vehicle. Always has a kind and positive attitude. It’s been a great experience every time he assists with my car service appointments.
1/3/2026
Linda H. VERIFIED CUSTOMER
Excellent service ! Robert contributed to our confidence in Honda’s service .
1/3/2026
Erica S. VERIFIED CUSTOMER
I paid for oil change and tire rotation yet the Tires weren’t rotated, not happy. And how am I supposed to know if I need transmission service or not? I thought you guys have access to carfax and can see last transmission service or at least simply check if needed. How am I supposed to agree to a service and if I dont need it you will still charge? I dont know. That sounds weird. Tried giving you guys another chance but I feel let down yet again.
1/3/2026
Miguel O. VERIFIED CUSTOMER
Robert gonzalez and cerritos team did an exellent job with helping us with our car concern. no hassle addresing our concern. Overall exellent service like always. Again thanks robert gonzalez and the cerritos team
1/3/2026
Sharif C. VERIFIED CUSTOMER
Very bad experience from George Juarez never going to this location to fix my vehicle
1/3/2026
Juan C. VERIFIED CUSTOMER
Thank you Trevor and the team for your patience with my last minute checks. I feel the difference of the car with the fixes
1/3/2026
Carmelita B. VERIFIED CUSTOMER
Keep up the good quality of service
1/3/2026
Tylon C. VERIFIED CUSTOMER
Helpful and courteous customer service
1/3/2026
Edith D. VERIFIED CUSTOMER
Not pleased that my battery warranty was only good ones and to get full warranty I had to buy a new one.
1/3/2026
Victor V. VERIFIED CUSTOMER
Always great service and great customer service
1/3/2026
Giuliana Antonella. VERIFIED CUSTOMER
Javier was extremely helpful and professional throughout my visit. He kept me updated on the status of my vehicle’s maintenance at every step and made the entire process smooth and timely. I really appreciated the clear communication and excellent customer service.
1/3/2026
Deirdre S. VERIFIED CUSTOMER
Ramiro Montes, Service Advisor.
Ramiro Montes was excellent. He was able to check, give good advice on handling my Honda Accord to make run successfully.
Thank you,
Deirdre S
1/2/2026
Marissa C. VERIFIED CUSTOMER
He was very helpful and explained everything throughly. Will ask for him next time
1/1/2026
Marcel L. VERIFIED CUSTOMER
Trevor Rodriguez was thorough and clear in explaining to me the results of the diagnostics on my vehicle, what repairs needed to be done, and the costs.