Oscar was very professional and honest about the situation. I appreciate great employees like him.
1/8/2026
Isilda V. VERIFIED CUSTOMER
Joseph Vargas was very professional and helpful!!!
1/8/2026
Carlos C. VERIFIED CUSTOMER
Leo Lazcano, thank you so much for the great customer service. I was very satisfied for the service the was explain and done for the vehicle.
1/8/2026
Daniel C. VERIFIED CUSTOMER
Ruben used the classic formula for customer satisfaction—he under promised and over delivered.
When I arrived at 8am, he told me my car would be ready by 2pm. Imagine my surprise when he had it ready before 9am.
I was very satisfied with my visit and Ruben’s performance.
1/8/2026
Rebeca C. VERIFIED CUSTOMER
The service I received was amazing. I got immediate assistance was confirmed with my car needed and it was done very quickly and the pick up was very easy
1/8/2026
Daniel F. VERIFIED CUSTOMER
Miguel went above and beyond to make sure I had a great experience at Norm Reeves Honda in Cerritos.
1/8/2026
Brenda S. VERIFIED CUSTOMER
George answered all my questions.He was very informative.
1/8/2026
Darren L. VERIFIED CUSTOMER
Very Good, easy too talk too. I highly recommend!!
1/8/2026
Irma L. VERIFIED CUSTOMER
Very good job! Thank you!
1/7/2026
Mayra M. VERIFIED CUSTOMER
I am pleased with the service. Jonathan was helpful and answered my questions. He also informed me of the amenities available while I waited for my vehicle.
1/7/2026
Kate C. VERIFIED CUSTOMER
Thank you! We were extremely pleased with Ruben’s service—he was professional, helpful, and thorough. We look forward to completing the survey and sharing our positive feedback
1/7/2026
Ethan S. VERIFIED CUSTOMER
George was great and had everything prepared for me dropping off and picking up my vehicle.
1/7/2026
Md S. VERIFIED CUSTOMER
Excellent
1/7/2026
Sharon E. VERIFIED CUSTOMER
Joseph was very professional and had great customer service !I would definitely would come back and ask for him again!
1/7/2026
Annettee N. VERIFIED CUSTOMER
George Juarez provided excellent service. He took great care of me throughout the entire process and communicated clearly every step of the way regarding my service. I truly appreciated his professionalism, honesty, and attention to detail. Highly recommend working with him.
1/7/2026
Phillip M. VERIFIED CUSTOMER
Thank you honda for always taking care of my vehicle. Much appreciated for your service and on time.
1/7/2026
Cynthia H. VERIFIED CUSTOMER
Very professional very knowledgeable and easy to work with????
1/7/2026
Brandy V. VERIFIED CUSTOMER
Thank you Michael! Will request you moving forward :)
1/7/2026
Michael B. VERIFIED CUSTOMER
I called twice before showing up one of the times actually being an hour before my appt and was assured that my battery replacement t would be covered under new car warranty. I drove over to cerritos and just so they can tell me no its not covered. I verified twice before going and was told it was covered. I felt like the staff didnt care because they lied to me. Horrible experience. Very disappointed with the staff
1/7/2026
Reynaldo VERIFIED CUSTOMER
Ruben Marquez nice guy and great service and great job on the phone lines I forgot her name but thanks girls during my appointment scheduled I’m happy and proudly said great team work big shoutout for Ruben thank you guys.☺️????