Oscar was great, it was my best experience at Norm Reeves. I was about to stop coming here after the last experience I had with the service department.
1/1/2026
Yvonne D. VERIFIED CUSTOMER
Thanh service advisor honesty made feel very comfortable would definitely ask him to help me next time
1/1/2026
Shelby M. VERIFIED CUSTOMER
Ruben explained very well on the needs and service needed for my car. I was very satisfied.
Thank you for the exceptional service.
1/1/2026
Tyree L. VERIFIED CUSTOMER
Thank you Javier for timely care and assistance answering all my concerns. Great Customer Service
1/1/2026
Patricia T. VERIFIED CUSTOMER
Quick and easy drop off, timely communication and follow-up, finished earlier than expected
1/1/2026
Yolanda T. VERIFIED CUSTOMER
Always request Trevor and receive excellent service. Thank you.
1/1/2026
Arianna S. VERIFIED CUSTOMER
Leo seemed upset that I waited in line to get my vehicle by leo. Customer service was rude. As I’m waiting in line he starts telling the customer in from of him how it’s so annoying that people always go up to him to pick up their cars and it takes time away from his job. I’m just confused how it’s not his job but is the first counter to go to when picking up a vehicle. Are we just supposed to know the mechanics faces and names ? So rude. Signs should at least be added with their names
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1/1/2026
Dean D. VERIFIED CUSTOMER
Joseph is fabulous
1/1/2026
Valerie M. VERIFIED CUSTOMER
Anthony Ortiz is the best. Jonathan did just fine
Thanks to all
Happy new year
1/1/2026
Lee G. VERIFIED CUSTOMER
Quick, professional and courteous
1/1/2026
Nayad G. VERIFIED CUSTOMER
Excellent service from Leo and mechanic who worked on my car. Received my car in excellent condition and can feel the work done was beneficial to my car, much needed maintenance.
1/1/2026
Grace N. VERIFIED CUSTOMER
He is attentive
1/1/2026
Ma Arlyn. VERIFIED CUSTOMER
Julie is awesome and provided all necessary advise for our vehicle that needs to be done
1/1/2026
Marina M. VERIFIED CUSTOMER
No comment
1/1/2026
Eric O. VERIFIED CUSTOMER
Joseph was super nice and welcoming. He explained everything my car needed.
Overall, it was a great experience and I would definitely come back.
12/31/2025
Maria A. VERIFIED CUSTOMER
Very arrogant
12/31/2025
Eileen P. VERIFIED CUSTOMER
Yes, very satisfied and service was on point. Thank you.
12/31/2025
Sandra G. VERIFIED CUSTOMER
Leo is an excellent service advisor I’ve been to other dealerships for service but they don’t take care of my car needs like Leo does he makes sure everything is done and all my needs are meet and doesn’t t keep me waiting too long! 10/10 on customer service
12/31/2025
Maryann B. VERIFIED CUSTOMER
Aaron worked hard to fix a very bad situation.
12/31/2025
Michelle H. VERIFIED CUSTOMER
Joseph is an AMAZING advisor. He always goes above and beyond to be sure that every care and concern is addressed. He is SO pleasant to deal with, and explains everything thoroughly. He is truly exceptional!