Gerardo was incredible. He greeted me upon my arrival, was kind, upbeat and professional. He explained that the seat belts would be covered because of a recall, told me approximately how long the service would take and let me know he would text me asap when service was complete. Outstanding service! A huge thank you to Gerardo!
3/18/2023
Pat N. VERIFIED CUSTOMER
Richard was forthcoming with what service would be looked into and then kept me informed as to what services should be done.
Richard presented the services in detail and applied my coupons before presenting the charges.
I am pleased with the service that Honda has provided for me and me vehicle.
3/18/2023
Belinda A. VERIFIED CUSTOMER
Benito is great. Thank you.
3/18/2023
Khanh P. VERIFIED CUSTOMER
Viviana was great! She was very approachable and nice, explained what was going on with my car. She even understood my need for a rental and advocated for me to get one. I appreciate Viviana and the HB Norm Reeves Honda team for taking care of me and my car
3/17/2023
Gary J. VERIFIED CUSTOMER
Ivette is AWESOME she is always so helpful and knowledgeable about my vehicle. Ivette in detail informs me of what Service will be done and how long the service will take to be completed. Ivette is very talented employee I hope Norm Reeves realizes this and thankful that you have an outstanding employee in Ivette.
Thank you,
Gary J
3/17/2023
Joey T. VERIFIED CUSTOMER
Ivette did a great job on providing amazing service.
3/17/2023
Jane P. VERIFIED CUSTOMER
He was great, thanks!
3/17/2023
Paul W. VERIFIED CUSTOMER
It was a simple problem, but it was thoroughly and completely dealt with by Tony and his mechanics.
3/17/2023
Kevin G. VERIFIED CUSTOMER
The new electronic check-in process is quick and awesome. Ivette was professional and competent. Great experience!
3/17/2023
Samantha K. VERIFIED CUSTOMER
I was very happy with the service provided by Mr. Torres.
3/17/2023
Carl P. VERIFIED CUSTOMER
Got a full detail and our Ridgeline looks amazing! :)
3/17/2023
Ernest O. VERIFIED CUSTOMER
Could not be more satisfied with attention Mr Benito Torres have to the service of my vehicle. Much thanks to Norm Reeves and his competent employees.
3/17/2023
James L. VERIFIED CUSTOMER
Fantastic service!
3/17/2023
Ernest R. VERIFIED CUSTOMER
Gerardo is an asset to your company. Thank you for the help. Sincerely Ernest R
3/17/2023
Cindi J. VERIFIED CUSTOMER
Always letting me know where my car was in the process
3/17/2023
Lorne H. VERIFIED CUSTOMER
Ivette's care and attention to detail are wonderful ????
3/17/2023
Krittima A. VERIFIED CUSTOMER
Benitos was very helpful and friendly.
3/16/2023
Ernst W. VERIFIED CUSTOMER
Benito and his brother have been doing excellent service on my Pilot since 2007.My car runs like new with 190K miles.
3/16/2023
Matthew H. VERIFIED CUSTOMER
Ivette was very helpful and understanding. We had a good conversation and it was very much appreciated