I am very happy to come your service.Thanks to Richard.He is very good.
3/19/2023
Imelda S. VERIFIED CUSTOMER
John and whole staff was great! Love going there
3/19/2023
Geri V. VERIFIED CUSTOMER
Honest, friendly, kind, respectful and polite.
He explains everything very clearly and doesn’t push or aggressively upsell any service/maintenance.
An asset to your company’s Ms a pleasure to deal with.
3/19/2023
Debra M. VERIFIED CUSTOMER
Thank you for a speedy visit today. Benito was very nice and professional and kept me updated on the progress of my car while I waited.
3/19/2023
Jennifer R. VERIFIED CUSTOMER
Benito is extremely knowledgeable and very helpful. Excellent employee!
3/19/2023
Tina S. VERIFIED CUSTOMER
Always professional and courteous, taking time to understand.
3/19/2023
Ronald G. VERIFIED CUSTOMER
John Le is what makes me keep coming back and it’s a 2 hour drive round trip from Arcadia! There are plenty of Honda dealers before hitting the OC.
Since purchasing my 2020 Civic from HB NR’s, Ive 100% kept my business at your dealership.
3/19/2023
Lori S. VERIFIED CUSTOMER
Viviana was excellent
Also the test drive guy was knowledgeable
3/19/2023
John A. VERIFIED CUSTOMER
Fast and quick. Not charged for a service that was requested but not needed, which was surprising but awesome. Appreciated the service without the upsell. This will make me return to Honda for full service next time.
3/19/2023
Janice C. VERIFIED CUSTOMER
Benito is great! He has a great rapport with his clients and makes you feel like family!!!
3/19/2023
Virginia N. VERIFIED CUSTOMER
Benito was very helpful. Pleasure to work with.
3/18/2023
James P. VERIFIED CUSTOMER
Benito is amazing. I give him an 11 out of 10 rating.
3/18/2023
David H. VERIFIED CUSTOMER
Outstanding. Went beyond to get me going and installed new battery in or Civic. For my wife. This guy is a keeper
3/18/2023
Angela /. VERIFIED CUSTOMER
Viviana is always so helpful, responsive and provides superior service. She is the best!
3/18/2023
James S. VERIFIED CUSTOMER
Norm Reeves service staff are all top notch. Ivette Rodriguez is a consummate professional, and a standard by which all service professionals should be measured. Courteous and efficient.
3/18/2023
Judy G. VERIFIED CUSTOMER
Richard was very friendly and professional in communicating what was being done with my vehicle. He answered my questions and I felt he really wanted to make sure I was taken care of and appreciated my business.
3/18/2023
Ernest T. VERIFIED CUSTOMER
Shuttle service to and from my home was provided due to the time required to service my car.
3/18/2023
Herbert/Nancy V. VERIFIED CUSTOMER
It is so nice to be able to trust the Advisor, Richard Rodriguez. Thank you for employing such a responsible person.
3/18/2023
David H. VERIFIED CUSTOMER
Excellent!!!!!!
3/18/2023
Phil D. VERIFIED CUSTOMER
Thank you Viviana for your outstanding customer service. You always do such a great job, and go above and beyond to make people feel well taken care of. Your great attitude and smile with a nice personal touch adds a tremendous value to the service center at Norm Reeves HB.