Joe was very helpful, as always. It’s always nice to see a familiar face when coming in for service. Joe made the process seamless.
6/18/2024
Karen D. VERIFIED CUSTOMER
It is always a pleasure to work with Joe when my car needs service. He is knowledgeable and helps me better understand how my car works.
6/18/2024
Fay A. VERIFIED CUSTOMER
Sam is fine. But your rates are not. Without coupons your services are unaffordable. I have found alternative mechanics with more reasonable rates for times when I don’t have Honda coupons.
6/17/2024
Dominic N. VERIFIED CUSTOMER
Joe is the goat ????
6/16/2024
William N. VERIFIED CUSTOMER
Very satisfied, 10 of 10
6/16/2024
Lawrence P. VERIFIED CUSTOMER
I was well treated by all employees.
6/16/2024
Marsha D. VERIFIED CUSTOMER
Friendly and efficient
6/15/2024
Kevin S. VERIFIED CUSTOMER
Transmission service only. Come back to vehicle with oil life reset to 100%, sticker gone. Have no way to determine oil interval now. Had to have a service rep fight for me to get a coupon you intentionally mislead custom with to be taken at face value. I'm done with the service department at HK. I was done with sales when they wouldn't quote me a price of a vehicle via email. With all the BS add ons you place in New vehicles I will never buy a car from HK. (I own currently 4 Hondas). Then on my bill only 70.00 of the 100.00 coupon was applied.
6/15/2024
Yolanbous C. VERIFIED CUSTOMER
Yes, Joe is a great person. Good customer service. He went way above and beyond for my vehicle. Even the Drop off service guy he was nice also
6/15/2024
Jim T. VERIFIED CUSTOMER
Good job
6/14/2024
Eric D. VERIFIED CUSTOMER
The phone price should be the same as the pickup price. Joe's pretty good about that, not this time.
6/14/2024
Ronald S. VERIFIED CUSTOMER
He was terrific
6/13/2024
Jerry B. VERIFIED CUSTOMER
Serv manager was freindly and courteous. Got the job done in time requested. Thanks!
6/13/2024
Wanda M. VERIFIED CUSTOMER
Very friendly courteous
6/12/2024
Ralph A. VERIFIED CUSTOMER
It was fine
6/12/2024
Ronald S. VERIFIED CUSTOMER
Sam was absolutely great he explained everything and was up front and honest with me and I appreciated that
6/12/2024
Alisha B. VERIFIED CUSTOMER
I went to the Honda at 11:15 pm and had a good experience. I went back to work and then called for information about paint. I returned at 5:30 pm to pick up the paint that I ordered. I asked a man about the air pressure in my tires. I also mentioned a slight shaking when I use the brakes. The man at the store typed some notes about the issue possibly being warped brakes, but I'm not sure what to do next. Can you guide how to address the shaking when I brake? He just dropped the ball and I left with no suggestion about shaking or checking on brakes or making an appt. Thank you.
6/12/2024
Daniela O. VERIFIED CUSTOMER
Loved the communication that Mr.Waddell had, he sent and email letting me know what needed to be fixed. I emailed back what I wanted to be done and when the car was ready for pick up the service had been completed.
6/11/2024
Latrice W. VERIFIED CUSTOMER
Thank you for your service ????????
6/11/2024
Jeffrey K. VERIFIED CUSTOMER
I had a battery go bad. He made sure I got the appropriate refund. The only thing I ask is if a customer calls and there may potentially be a battery issue even shortly after it was replaced, you should acknowledge and tell the customer if the battery did go bad, you will waive the diagnosis fee. Thank you.