I don’t need to be contacted but I just wanted to say my whole experience with this last service left a terrible taste in my mouth not only for the dealership but Honda as a brand as well. I do want to say that I feel Joe took the most amount of care in all of this. Todd the service manager was completely rude, dismissive, and totally unprofessional when I came to get information and assistance in resolving the warranty issue. I felt that the dealership was more interested in forcing me to pay out of pocket than they were in making the situation right for me. I will never purchase a Honda again or be back to this dealership.
6/22/2026
Jennifer B. VERIFIED CUSTOMER
I got my oil changed in preparation for my trip to Florida and on our drive back from FL, the engine over heated. Clearly the coolant was not refilled.
6/20/2026
Bayarbat U. VERIFIED CUSTOMER
I recently had my vehicle serviced at Honda of Kenosha, where Joe took care of the oil change and diagnosis. The service was impressively fast, professional, and efficient. The staff was friendly, knowledgeable, and took the time to explain everything clearly. I appreciated the quick turnaround and excellent customer service.
6/20/2026
Danny F. VERIFIED CUSTOMER
As always, Joe is the best to work with! He always explains everything very well in detail and I really appreciate working with him.
6/16/2026
Greg S. VERIFIED CUSTOMER
Give him a raise
6/15/2026
Jeanine M. VERIFIED CUSTOMER
Joe was very helpful. This was my first visit since I got my honda. Joe made the visit very easy and comfortable. Was nervous at first.
Thank you Joe.
6/14/2026
Roy V. VERIFIED CUSTOMER
Thanks.
6/14/2026
Pereala G. VERIFIED CUSTOMER
Great customer service from Rodney and great service from my technician! Thanks!
6/14/2026
Mimi Y. VERIFIED CUSTOMER
Sam understood exactly what my car needed and handled the routine service with efficiency and care. His acknowledgement of my lifelong loyalty to Honda Kenosha meant a great deal to me - it's the kind of personal attention that keeps me coming back.
Mimi
6/13/2026
Mark C. VERIFIED CUSTOMER
Good
6/11/2026
Greg W. VERIFIED CUSTOMER
Joe is always helpful and was able to get my needed service done in a short period to accommodate my schedule.
6/11/2026
Meredith C. VERIFIED CUSTOMER
Joe helped me from being scammed by a quick lube place and made me feel looked after. I appreciate him so much!
6/11/2026
Virginia M. VERIFIED CUSTOMER
You're welcome. Sam's service was excellent.
6/11/2026
Aaron M. VERIFIED CUSTOMER
In my opinion “complete” satisfaction is not possible. I think the service was excellent and the shuttle service was exceptional though there were a few issues. For one my estimate was wildly different from the end result by almost double which made for a very expensive visit and there was little explanation primarily I believe because I wasn’t physically present when the information was presented. Secondly there has been a hiccup in that I noticed my door key being missing from my key fob. I hadn’t noticed it when I was leaving yesterday but I did notice it today. I did call over but nothing was on hand and I was refered to someone else I’d need to call tomorrow. I’m hoping I can get that back eventually or get it replaced.
6/11/2026
Balu I. VERIFIED CUSTOMER
Rodney was very helpful and service was timely
6/11/2026
Cynthia . VERIFIED CUSTOMER
Unfortunately, after my tires were rotated, it seems that the amount of air in my tires was not checked, and as I drove home, my tire light came on, and I had to pull out our air compressor and put air in my tires. Aside from that everything else was OK, but that was a huge inconvenience.
6/11/2026
Joyce V. VERIFIED CUSTOMER
Thank you Joe
6/11/2026
Julie E. VERIFIED CUSTOMER
Thank you for your quick call back. I appreciate your help.