Joe should ask clients up front, how they would like to pay for their service, not make assumptions. When he says he will talk to the service manager about the problem, he should follow through. Not lie or **** about it. He does not want to involve his supervisor, wonder why.
1/22/2026
Sharyl S. VERIFIED CUSTOMER
Thanks for everything!
1/20/2026
David D. VERIFIED CUSTOMER
Always appreciate it!
1/18/2026
John C. VERIFIED CUSTOMER
Thanks
1/18/2026
Jason B. VERIFIED CUSTOMER
Rodney porter is the bar to which all service writers should aspire to. Excellent service and very friendly. Will recommend him and Honda 10 out of 10.
1/17/2026
Jerry S. VERIFIED CUSTOMER
Sam is always on point!!!!! We like him a lot. He knows what he is doing.
1/17/2026
John H. VERIFIED CUSTOMER
I brought my Honda Odyssey for an oil change in the service was excellent.
1/17/2026
Jeff S. VERIFIED CUSTOMER
Great job as always!
1/17/2026
William N. VERIFIED CUSTOMER
Everything was great with Rodney. He checked if my vehicle was affected by the outstanding recall. Reviewed past service if we were behind on any maintenance.
Everything went smoothly and had a good conversation with him.
1/16/2026
Gerald P. VERIFIED CUSTOMER
Rodney is a great service writer! One of the best I’ve had since I started servicing my cars in the past 40 years
1/16/2026
Paul . VERIFIED CUSTOMER
Sam Waddell is just good at what he does. You’re lucky to have someone that passionate about his career. Admittedly I don’t spend a lot of time at the dealership, but every time I have been there Sam is exactly the same - he makes me feel like I’m the only one there; explains everything so (even) I can understand; and answers all of my questions. You can tell that Kevin is his understudy. Sam is passing on his knowledge and experience(s) and it’s great to see!
1/16/2026
Charles C. VERIFIED CUSTOMER
Rodney did a great job getting my car in and out in a timely manner. He always has a great attitude. I always request his services when I need my vehicle taken care of.
1/15/2026
Jaynie L. VERIFIED CUSTOMER
Joe was wonderful to work with and I look forward to future services with him.
1/15/2026
Colleen M. VERIFIED CUSTOMER
Consumer friendly,
Respectful of consumer loyalty and time
Makes service expedite, accurate assigns best technician to do job
Helped me to get new car when my current lease was close to expiration
1/14/2026
Carol W. VERIFIED CUSTOMER
Tried 3 times to submit . Not working hope thirds a charm. Joe is the best. He kept me informed on the status of my car. Updated on additional serviced needed and not needed. Thank you Joe
1/14/2026
Michael B. VERIFIED CUSTOMER
I would have liked an actual price for future repairs. If it was in my budget I would have scheduled it today. (The thing dragging on the ground)