I brought my original Ridgeline grill in to be installed replacing an accessory HPD grill I had installed at the time of purchase. I was disappointed that Honda didn't realize I didn't have all the parts for the install up front and was charged ~ $250 for labor performed.
1/4/2026
Josiah H. VERIFIED CUSTOMER
He was really fast and professional. Helped me get in and out faster than expected! I highly recommend him to anyone.
1/2/2026
Denver W. VERIFIED CUSTOMER
Great place to take a car for service, friendly and knowledgeable staff. work was done in a professional and timely manner.
1/1/2026
Kattie C. VERIFIED CUSTOMER
Thank you ????
12/31/2025
Arcelia T. VERIFIED CUSTOMER
Que di muy bien gracias por su servicio
12/31/2025
Natalie G. VERIFIED CUSTOMER
I was schedule to come back for new tires but somehow they marked up the repair by adding on upper ball joints. Went to a different place and they did not mention any ball joints issue. They replaced the tires, did alignment and even took off the 2% surcharge that you pay when you use a credit card. Even got better tires than they wanted to give me for less price.
12/31/2025
Catherine M. VERIFIED CUSTOMER
Great service and comfortable facilities
12/31/2025
Sarah H. VERIFIED CUSTOMER
Joe was great, but whoever I spoke to when I called to schedule said there was an autobutler appointment available when there wasn't actually. So maybe customer service/receptionist needs to send those calls directly to the service department.
12/30/2025
Allison P. VERIFIED CUSTOMER
I worked with Joe (not Sam) during my last visit . . . always a pleasure. Rating = 5
12/30/2025
Eugene I. VERIFIED CUSTOMER
Joe had the shop do more than I expected and had me out in an hour. Thanks Joe
12/30/2025
Gerald B. VERIFIED CUSTOMER
Honda's service technicians are very professional.
12/30/2025
Christopher N. VERIFIED CUSTOMER
Sam is a great service tech
12/30/2025
Cary K. VERIFIED CUSTOMER
Rodney was great. Called me to tell me what was wrong w/my vehicle & gave me an estimate to fix over the phone. Also had the starter “button” replaced. The price was very reasonable for a dealer as I was in a pinch bc I was traveling through Kenosha. I had to catch a flight and they kept my car for an extra week for me to pick it up. Because of the Christmas holiday approaching, I wasn’t sure they would get it done by the time I returned a week later. Pleasantly surprised that it was done within a few days.
I drove back to Chicago with no issues this evening. Would definitely come back for scheduled service. Far better communication and didn’t feel like I was being oversold on non important issues.
5-star Review*****!
12/30/2025
Matt H. VERIFIED CUSTOMER
I always work with Sam and am always satisfied with the service I receive.
12/30/2025
Laura Y. VERIFIED CUSTOMER
Rodney is a great service advisor. He explains things so I understand it and also gives me reminders on when service will be due. That is helpful to me.
12/29/2025
Jeffrey G. VERIFIED CUSTOMER
Joe was outstanding as usual
12/27/2025
Robert S. VERIFIED CUSTOMER
Rodney was the best!
12/24/2025
Teresa N. VERIFIED CUSTOMER
He helps us often. Awesome guy!
12/24/2025
Thomas B. VERIFIED CUSTOMER
I have always been treated well by the service advisors at Homda of Kenosha.
12/23/2025
Glenn M. VERIFIED CUSTOMER
Sam is always a pleasure to work with, and I appreciate his diligence.