Thanks Adrian for the responsive service. Adrian kept me up to date with prompt text messages. The techs diagnosed the problem quickly and provided a fair solution. Adrian prepared a clear quote and there were no surprises throughout the process.
4/11/2024
Elizabeth S. VERIFIED CUSTOMER
I was very happy with my work with Paul. He listened to my concerns and responded to them
. He gave me a time when he would get back to me and he was back by then. I am elderly. All employees who worked with me were very kind and helpful. I left there with a good feeling about the Service Dept. Thank
you.
.
4/10/2024
Lyndell K. VERIFIED CUSTOMER
Richard was very helpful. Excellent response times and very courteous. Definitely understands customer service!
4/10/2024
Cindy H. VERIFIED CUSTOMER
Richard is a great service advisor. He is very considerate about providing the best value to his customers.
4/10/2024
Mike P. VERIFIED CUSTOMER
Everyone was outstanding.
4/10/2024
Tzyhyung W. VERIFIED CUSTOMER
Larry Hopkins Honda continues doing good job to be my trusted service provider. Thanks.
4/10/2024
Carlos V. VERIFIED CUSTOMER
The problem was identified and a solution was given. I am satisfied. Thank you Richard!
4/10/2024
Rakesh N. VERIFIED CUSTOMER
I was up sold useless additional services like fuel cleaning, crankcase cleaning etc.
4/10/2024
Julian C. VERIFIED CUSTOMER
Adrian and team provided exceptional customer service. I was please with the outcome of my vehicles maintenance The team was fast, friendly, and responsive!
4/9/2024
Milton G. VERIFIED CUSTOMER
I’ve already done the survey
4/9/2024
Anirudha J. VERIFIED CUSTOMER
She was very helpful and did a great job!
4/8/2024
Eugueni P. VERIFIED CUSTOMER
Very good
4/8/2024
Nicolas O. VERIFIED CUSTOMER
Thank you very much Jacquelyn for waiting very until the last moment that I arrived. I was very late, but she still treated me well and waited.
4/8/2024
David Z. VERIFIED CUSTOMER
Why'd it take 6 hours
4/8/2024
Russell G. VERIFIED CUSTOMER
Dianna was great, a pleasure to work with.
4/8/2024
Baldemar G. VERIFIED CUSTOMER
Thank you Richard for the excellent service.
4/7/2024
Ruzzel A. VERIFIED CUSTOMER
Jacqueline was a real person from beginning to end of service. She didn't try to sell us in customer service because she naturally exudes it. She addressed our service issues and concerns without hitch. Hopkins Honda should prousmd to have an employee like her as part of their service team.
4/7/2024
Usman A. VERIFIED CUSTOMER
Adrian is always great!
4/6/2024
Napoleon O. VERIFIED CUSTOMER
As always, excellent service and our car was well taken care of by Jacquelyn and the Hopkins Honda staff.