Came in for two recall items. This was taken care of along with an oil change in about an hour, which exceeded my expectations. Larry and his team brought to my attention additional items that should be addressed with out feeling pressured. Thank you.
9/13/2023
Jane E. VERIFIED CUSTOMER
I was completely satisfied with Christian Williams’s service and knowledge. He was very nice, polite and professional during my visit. In my sight, he is a fine young man and appears to be a valuable asset to your company. Kudos to you Christian! Keep up the good work! ????
9/13/2023
Kari H. VERIFIED CUSTOMER
Advisor was good. Service center is not very nice though, feels dirty. I think property needs some work. Significant difference from Honda dealer I use as well.
People were nice, service on time. Just facilities need attention
9/12/2023
Catherine S. VERIFIED CUSTOMER
Jennifer was AMAZING! She explained everything very well, and was very professional! I hope she will always be there when I have an appointment!
Catherine S
9/12/2023
Derrick S. VERIFIED CUSTOMER
The customer service was awsome!! Larry Morgan was very knowledgeable and kept me informed on the service being done to my suv
9/12/2023
Troy H. VERIFIED CUSTOMER
Jennifer is Wonderful. I request her on all our service work on our KIA.
GREAT JOB
9/12/2023
Jayme W. VERIFIED CUSTOMER
Great service! No long waiting.
9/12/2023
Michele K. VERIFIED CUSTOMER
First, I waited over an hour when I went to check on the car request. I asked the technician for an estimate of how much longer it would take to finish. He informed me they were waiting to see if they could order the part I needed. I am certain I told him the part was in the back of my car. It just had to be put on. Once that was resolved, a technician went to move my car and somehow locked the key fob inside. That has NEVER happened to me in the 6 years I’ve had the car. They had to force the top metal part of the car door open so a long device could be used to press the unlock button. I am positive that doing that weakens the seal when water rolls over the door. I received no apology for any of this and had to ask that the incident was documented in my file. The technician rudely told me he put it in. I have taken my car there since I moved to Mall of Georgia. I’m seriously reconsidering give them my business.
9/11/2023
James M. VERIFIED CUSTOMER
Christian was top notch just like my Soul.
9/11/2023
Margarita P. VERIFIED CUSTOMER
Very good attention
9/11/2023
Aquilas Z. VERIFIED CUSTOMER
Christian was pleasant and helpful. Larry was that one person who stopped and ask me if I needed any assistance. He noticed I was waiting for a while and attended to me.
9/11/2023
Randell S. VERIFIED CUSTOMER
Always experience the best personalized service. Will buy our next car from Kia Mall of Georgia.
9/10/2023
Troy S. VERIFIED CUSTOMER
N/A
9/10/2023
Charles H. VERIFIED CUSTOMER
Sean is the very best. We could not have received any better service! Thank you so much!
Charles H
9/10/2023
Patricia M. VERIFIED CUSTOMER
Kindness goes a very long way! And is greatly appreciated.
9/10/2023
Jessica W. VERIFIED CUSTOMER
Christian was great
9/9/2023
Tiffany M. VERIFIED CUSTOMER
Today was a great and better experience.
9/9/2023
Jason S. VERIFIED CUSTOMER
Great job, thanks!
9/9/2023
Jessica W. VERIFIED CUSTOMER
I've been in 3 times in 3 weeks. I saw Christian twice and he was always very helpful, knowledgeable, kind and understanding . He needs a raise.
9/9/2023
David P. VERIFIED CUSTOMER
As always, Jennifer was very helpful and professional.