Kia Mall of Georgia Auto Repair Service

Jennifer, always do a great job and shows excellent professionalism. Thank you a job well done.

Jennifer was very knowledgeable and professional! She was very helpful and nice.

None

Thank you for taking good pair of my car

I was surprised at how little time it took to service my vehicle.

Jennifer always goes out of her way to make sure that my Kia is taken care of. Thank you ???????? Jennifer!

Excellent service

It’s worst service ever. No water wash included for my first service

Michael Taylor really takes care of his clients. Service department also does an excellent job.

Sean was very helpful and gave a lot of insight on every question I had. He provided great customer service.

Completely satisfied, absolutely not. By far the worst service I’ve received at a car dealership - granted this was the first time having a serious mechanical issue with a vehicle. My service advisor was a nice guy but it was apparent that he was just the middle man relaying mostly bad information received from others. I did not like that I called everyday for a week trying to get a status update, I was not able to reach anyone or receive a call back despite leaving a message each time.. also to the Service Dept Mgr. No call back for days. I only started getting good communication towards the end after I got fed up (which may have been their strategy), I received my service advisors email & agreed to a $5000 repair bill. Ultimately my car was repaired after 2 & a half months there, but unfortunately I’m not confident that the repairs were what was actually needed since I received about 3 different recommended resolutions. Also I did not appreciate my final bill having overstated charges including a $200 car wash which stated that the customer requested (I most certainly did not). The worst part is that the car was not even cleaned.. same condition as when I dropped it off. This experience was so unsatisfactory, I could never recommend Kia or this location to someone in good faith.

Service was excellent as always

Very good service. Thanks

Awesome service

Will return soon. Thanks for getting the job done quickly.Michael was very kind and helpful.

When I took my car in no warning lights were on but when I picked it up every warning lights were on. I want you guys to fix it right

Wonderful service and team

Great service! All the service tech people are very nice

I appreciate you guys. Thank-you for your prompt attention on the matter. #1 "Love My Kia".

My contract I signed is different than what the service team is translating to me.