My service provider was excellent. He made sure the issues I had with the bugs not being removed 100% and fixed the problem. He is an excellent representative for Toyota. You are lucky to have him.
10/1/2019
Felisha A. VERIFIED CUSTOMER
I think my alignment is off will notify soon
9/30/2019
Frank W. VERIFIED CUSTOMER
Everything was great!
9/30/2019
Dyane K. VERIFIED CUSTOMER
Steven takes his time with me and does a phenomenal job. I am extremely pleased with the service I receive from Hampton Toyota.
9/30/2019
Scotty R. VERIFIED CUSTOMER
Although it was a long wait, Steve was great!
9/29/2019
Jeffery H. VERIFIED CUSTOMER
None
9/29/2019
Linda H. VERIFIED CUSTOMER
Your guys did an awesome job on my Tacoma
9/29/2019
David C. VERIFIED CUSTOMER
Great Service! Really appreciate the car wash!!
9/29/2019
Jonathan T. VERIFIED CUSTOMER
Great service. I've been satisfied every time I've serviced my vehicle at Hampton.
9/29/2019
Marie H. VERIFIED CUSTOMER
Very satisfied
9/29/2019
Sandra L. VERIFIED CUSTOMER
I've been truly satissued with Hampton Toyota service department ever seen I purchased my 4 Runner. And Mr. Steven has been expectionally helpful each time I've gone in. Great job
9/29/2019
Cynthia O. VERIFIED CUSTOMER
Very helpful. Professional but friendly.
9/28/2019
Saul H. VERIFIED CUSTOMER
Carice was great.
9/28/2019
Ryan H. VERIFIED CUSTOMER
I had previously come in and a transmission flush was performed, but the tech obviously didn't properly perform the service because the fluid was low and this caused issues with my vehicles transmission. I came to have the issue corrected but at first the service rep tried to suggest that there was no mistake and that my vehicle must have leaked it out. If you make a mistake then own up to it and make it right w/o trying to lay blame on the customer or some other thing. A mistake was made it happens but this was an opportunity to show how a good business treats its customers. Luckily I informed the service Manager. He and a Mr. Granger then handled it, which I appreciated. I doubt the service rep meant to mishandle the customer service opportunity but she should recognize that if a mistake is made it can be corrected but only with proper customer service. Otherwise loyal customers will go elsewhere.
9/28/2019
Kenneth L. VERIFIED CUSTOMER
The service and Steven hollier were great.Thank you
9/28/2019
Maranda J. VERIFIED CUSTOMER
Caprice was absolutely AMAZING.! She went above and beyond, answered all mu questions honest and to the best of her knowledge. I will definitely be a returning customer!
9/28/2019
Kenneth G. VERIFIED CUSTOMER
I new a little help on how to do few things will come in today.Going out of town for the first time next week I just want to be sure how all things work thank you I love my car.i am the driver Pat not my Husband
9/27/2019
Margaret T. VERIFIED CUSTOMER
Steven Hollier has always taken great care of my vehicle. He always makes me feel as though I’m his most important customer
9/27/2019
Keith R. VERIFIED CUSTOMER
Very impressed with the professionalism. The service was completed in a very reasonable time. Phillip was also thorough and pleasant. A great experience. Thanks!!
9/27/2019
Kathryn Lynn. VERIFIED CUSTOMER
He took the time to explain things and was very kind. He made me feel like my concerns were important. Thank you.