Tim was fantastic, he kept me up to speed with timing on everything with my car. He was in constant communication throughout the process, detailing every step of the way. It was one of the best experiences through a car repair process. Hats off to Tim and the entire McGrath Team!!
5/14/2021
Robert O. VERIFIED CUSTOMER
Nick was very professional and was terrific to deal with.
5/14/2021
Svetlana K. VERIFIED CUSTOMER
Polite and fairly quick service, explanations provided, detailed invoice.
5/14/2021
Jiji J. VERIFIED CUSTOMER
Beyond grateful for the service and advice that Tim provided in my last visit.
Had a difficult experience where a racially driven road-raged incident where my personal vehicle was damaged. When I brought my vehicle in, Tim greeted me warmly and listened why I was there.
He then assured me that he personally would help me throughout my visit, listened, and then proactively helped me understand what needed to be done to repaired my vehicle. Then proceeded to prepare an estimate to post haste.
Beyond grateful to Acura, Libertyville, for hiring such caring and helpful staff. Such staff are great examples of when an employee feels valued and empowered to help customers everyday.
This one experience, on a terrible day, helped me immensely. Beyond grateful. Thank you for the opportunity to share my experience with Timothy
5/14/2021
Volker G. VERIFIED CUSTOMER
Nick is awesome!
5/14/2021
Susan R. VERIFIED CUSTOMER
Nick always does a great job for us at McGrath!
5/13/2021
David V. VERIFIED CUSTOMER
Nick is great
5/13/2021
Hannelore K. VERIFIED CUSTOMER
A job well done
5/13/2021
Shantel D. VERIFIED CUSTOMER
Tim was very helpful!
5/13/2021
Theresa F. VERIFIED CUSTOMER
Nick got me situated right when I arrived! The whole experience was quick and easy!
5/13/2021
Rimon D. VERIFIED CUSTOMER
Very good service
5/13/2021
Bernadeta L. VERIFIED CUSTOMER
Always take of it my car, with cleaning and vacuuming and people around very helpful to answer any questions.
5/13/2021
Matt H. VERIFIED CUSTOMER
Tim was exceptional! He kept me updated on my car and arranged a loaner! It is because of the great service, that I always bring my car to you guys. Thank you!
5/12/2021
Carol M. VERIFIED CUSTOMER
Tim covered everything I asked him about and more he explained everything thoroughly and I was very happy and my car came back very clean. I read a book and the wait time Was minimal I was very happy
5/12/2021
Jim L. VERIFIED CUSTOMER
Great service. I was an hour and I was going 57 minutes later. The price was as quoted