Tim was very personable. Took time to listen. This was my first time to this dealership. Recently moved from Naperville where I used the Naperville Acura Service Department. Very Satisfied.
5/29/2021
Keith M. VERIFIED CUSTOMER
Awesome ambassador for the dealership
Definitely 5-star associate.
Friendly, professional, good listener,
Great attitude. Excellent effort put forth
5/29/2021
Judi R. VERIFIED CUSTOMER
I am new to the area and this was my first time at the Acura in Libertyville! I will come back anytime I need service on my Acura. From the time I drove up with questions until it was diagnosed, part ordered and replaced, they couldn’t have been more friendly, knowledgeable and accommodating. Thank you for your service.
5/29/2021
Gail H. VERIFIED CUSTOMER
Tim and the Acura team provided great customer service.
5/27/2021
Not Provided. VERIFIED CUSTOMER
Nick is an excellent Service rep, he always patiently explains details and advice on required service. Thanks for providing quality service.
5/27/2021
Catherine H. VERIFIED CUSTOMER
Everyone was very courteous and the work was completed in a timely manner.
Plus I appreciated the car wash too!
5/27/2021
Sharon D. VERIFIED CUSTOMER
Always prompt and courteous. Job well done.
5/27/2021
Eric S. VERIFIED CUSTOMER
Outstanding service, couldn’t be happier. Will always give McGrath my business
5/27/2021
Prentiss L. VERIFIED CUSTOMER
Tim Cameron delivered a professional, friendly service advisor experience! Tim and the McGrath Service Team not only completed the appointment for my required 2020 TLX A-Spec B1 maintenance service, but they also were able to complete a recent Fuel Pump recall while I was there for the B1 service. In doing so, they assured that I did not have to return again for a separate recall service appointment. Again, compliments and kudos to Tim and the entire McGrath team - much appreciated
5/26/2021
Steve W. VERIFIED CUSTOMER
This my second encounter with Nick. He has always very courteous and willing to please the customer.
5/26/2021
Monica G. VERIFIED CUSTOMER
Great service!
5/26/2021
Yoshikazu T. VERIFIED CUSTOMER
Excellent job
5/25/2021
Jeff G. VERIFIED CUSTOMER
Everything WS great
5/25/2021
Carey B. VERIFIED CUSTOMER
Nick is excellent and very accommodating
5/25/2021
Magnai T. VERIFIED CUSTOMER
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5/25/2021
Anna K. VERIFIED CUSTOMER
Nick is always great! Keeps me up to date on the status of my car and is honest with what is most important to take care of.
5/24/2021
Kevin Z. VERIFIED CUSTOMER
nick is always consistently providing best customer service.
5/24/2021
Ryan H. VERIFIED CUSTOMER
Nick L was great. Just disappointed that Acura still hasn’t fixed the known squeaking brakes issue (1yr plus) and the screen going from dark to light, driver mode not available, speakers popping when radio turned on. Disappointed that a premium car has all these issues and no real urgency to rectify the problems.